wearyridge13 said:Honestly, Chase’s business portal is an absolute disaster of a product. If you happen to misplace that specific unlock code you were handed during registration, your USB security key becomes nothing more than a useless piece of plastic. To get a replacement, you basically have to throw $67 out the window. I suppose that's just how business is done in America. To make matters even worse, the whole interface is a nightmare of Java errors, buggy applets, and various other software glitches that seem to haunt the application itself. It’s truly pathetic. We’ll keep using the account until the end of the year, but after that, we are leaving Chase for good.
Look, I deal with Chase all the time and they definitely drive me crazy sometimes, but I really have to jump in here because that quote is just unnecessarily bitter. Using "American business culture" as an excuse is wild—that attitude basically boils down to thinking someone else should foot the bill for your own screw-ups. Think about it: if you lost your car keys, would a mechanic just hand you a new set for free? Probably not. If you aren't keeping track of your own company's account credentials, then honestly, I'm not sure how anyone could call you a "professional." My bad to everyone on the forum, but that's just my take.