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Posts by Christian Perez5

3 posts shown.

Top bar disappearing in apps/programs in IT Support ·
Bryan Rivera83 said:just mash shift+ctrl+command+B all at once and see if that edge pops back up

Got it—I'll give that a shot if it pops up again.
Top bar disappearing in apps/programs in IT Support ·
Jack Cook7 said:Have you tried messing with the resolution or the refresh rate on your graphics card yet? Or maybe just nuking the video driver and doing a clean reinstall?

Not yet! I'll definitely give that a shot next time—things are running smoothly today, but I know this glitch will be back to haunt me eventually. Honestly, I'm wondering if it could be some weird RAM issue...
Top bar disappearing in apps/programs in IT Support ·
Hey there,

Lately, I’ve been dealing with this super annoying glitch where the top bar of my windows just... disappears mid-task! Like, I'll be working in Microsoft 365 or browsing on Google Chrome, and suddenly the top edge is gone. Same thing happens if I open File Explorer—it either turns into a black bar or some weird overlay, and then nothing responds. If I try clicking where the title bar should be, it’s like I’m clicking "outside" the window, so it just minimizes or totally freezes up. A quick reboot usually fixes it, but today? No luck at all. Even after a full restart, I open File Explorer and it’s the same mess. I tried running CleanMyMac, but no dice—and Norton isn't finding any threats either.
For context, I'm using an old HP ProBook G2 that's about 5.5 years old. It's running Windows 10 with original Microsoft 365, an i5 processor, 12 GB of RAM, but no SSD.
I honestly have no clue what's going on, but since this is my work laptop, it's making it impossible to get anything done!
Here’s a look at what’s happening:
https://ibb.co/BzR6t2t
https://ibb.co/M1fBm1R

https://ibb.co/tLXP1Mf

Any ideas on what I should try next to fix this?
Thanks!