Outlook isn't showing 2FA verification codes from the platform
in IT Support ·
Hey there!
I’m running into a bit of a headache with my Outlook account. I use this one specific platform quite a lot, and I've always used my Outlook address to stay logged in. Well, today I decided to finally enable two-factor authentication on the site, but now—get this—the verification code just won't show up in my inbox! I'm waiting, refreshing, nothing.
To test things out, I actually went ahead and created a brand-new account on that same platform using an AOL email address, and wouldn't you know it? The 2FA code arrived perfectly fine—though, mind you, it did get tucked away in my spam folder, and the sender was listed as some "unknown sender."
The weirdest part is that my Outlook spam folder is completely empty—absolutely nothing is landing there at all. And honestly, I really don't want to abandon my old account if I can help it...
Does anyone have any bright ideas or troubleshooting tips?
Thanks in advance!
I’m running into a bit of a headache with my Outlook account. I use this one specific platform quite a lot, and I've always used my Outlook address to stay logged in. Well, today I decided to finally enable two-factor authentication on the site, but now—get this—the verification code just won't show up in my inbox! I'm waiting, refreshing, nothing.
To test things out, I actually went ahead and created a brand-new account on that same platform using an AOL email address, and wouldn't you know it? The 2FA code arrived perfectly fine—though, mind you, it did get tucked away in my spam folder, and the sender was listed as some "unknown sender."
The weirdest part is that my Outlook spam folder is completely empty—absolutely nothing is landing there at all. And honestly, I really don't want to abandon my old account if I can help it...
Does anyone have any bright ideas or troubleshooting tips?
Thanks in advance!