Kyle Jackson72 said:I’m currently in the States, and I tried to use that workaround where I set my shipping address here but listed the country as Mexico. During my first attempt at Identity Verification, the system just hung on that status for a few days. When I reached out to support, they told me they couldn't open the account due to legal restrictions. So, I requested to have the account deleted and tried again. This time, I did the video verification with my ID, which seemed to go perfectly. The agent even told me I was all set and gave me next steps. But once again, it gets stuck on verifying for a few days before hitting me with the same "account cannot be enabled" message. Does anyone know what's actually going on here?
I've been stuck on "Verifying your identity" for several days now too. I messaged them and they asked for a utility bill with my name and address, but I haven't heard anything back. I'm wondering how I can just wipe the account and start over from scratch.
I think I read somewhere that they aren't really taking new users right now, though I guess I might be wrong about that.