IRS and Tax Filing Issues
in Business, Accounting & Taxes ·
Henry Chavez5 said:Before you attempt to submit that Electronic Filing Request, take a look at your settings within the IRS application. Under the Digital Certificates tab, configure your certificates (click the "Select Certificate/Installed Certificate" icon; your specific certificate should show up there). If it doesn't appear, go to the official certification authority's website at and install the Verification Root (self-signed)—just follow their instructions.
After that, head to your computer's Start menu, go to All Programs, find ActivIdentity, then ActivClient, and open the User Console (it will likely ask for your PIN). Select "My Certificates," where you'll see a pair of certificates. Right-click them and select "Make Available," then hit OK.
Once you've done that, restart the IRS application, go back to Settings/Digital Certificates, and click "Select Certificate/Installed Certificate" again. Your certificates should finally be visible.
Also, double-check that the USB (or smart card) is properly seated in your computer (or card reader) when you're trying to sign the request. You'll know it's seated correctly if the light stays solid without blinking.
Just wanted to confirm that you helped me out and everything is working now. The issue was definitely that part about installing the verification root. I missed that step. If anyone else runs into this, just follow these steps. One quick heads-up: inside Microsoft Active Directory > All Programs > Microsoft Active Directory > Client > User Console, you'll see two folders ("My Certificates" and "CA Certificates"). You need to open both folders and right-click all three certificates to select "Make available." Thanks to captiva for taking the time to walk me through everything.