4 posts shown.
Ethan Mitchell4 said:Now you're making me nervous. I just got a new laptop with Windows 8, and I know the developer had issues with the 64-bit version, so he switched things over to 32-bit. Honestly, I have no clue what I'm talking about—this whole thing is Greek to me. We tried logging into the Treasury and the IRS sites, and everything seemed fine, but I haven't actually tried signing anything yet.
It would be a huge relief if the payroll software doesn't crash on the 31st right before the deadline.
Please try signing a blank ID form on the IRS site. If that actually works, let me know which version of ActivClient you've got installed on your machine.
Andrew Ortiz4 said:Greetings to everyone. I've been attempting to access the e-regos pages all day long, but I keep running into this particular roadblock:
Forbidden
You don't have permission to access /rs on this server.
Apache HTTP Server AT example.com port 443
Does anyone happen to know what might be causing this?🤷
That error usually pops up when the reader—and by extension, the certificate itself—isn't being recognized by your browser. Which one are you using?
Carol Price4 said:I ran into this exact same thing once—I had Windows 8, downloaded the Java 7.45 update, and suddenly the tax site quit on me. I ended up wiping Java entirely, installed version 7.21 instead, and everything's working smoothly now...
Which version of the ActiveX Control are you running on your Windows 8? And more importantly, can you actually get those forms signed successfully?
I really need some help here,
I just picked up a new PC running a 32-bit Windows 8 system, and I am hitting a massive wall with the IRS website. Everything works perfectly fine in Internet Explorer 10 right up until the moment I try to sign a form, and then I just get hit with an error saying the form isn't signed.
I’ve already tried installing Java 7.21 and then upgrading to Java 7.45, plus I have done a complete, clean reinstall of ActivClient multiple times now.
I can't even get the reader to load at all in Firefox.
Even when I actually manage to force the DLL to load in Firefox, things just break again—either Chrome tells me there is "no active reader" or Firefox claims "no certificate selected."
The IRS keeps insisting the issue is my certificate and telling me to call the Treasury, but I honestly don't buy it because this exact same card works flawlessly on my old Windows 7 machine using Java versions 7.45, 7.21, or 7.17. Now the Treasury is blaming the IRS application and Java, and they're just passing the buck back and forth.
Personally, I'm starting to think that their DLL just isn't compatible with Windows 8, or at least not fully.
Is anyone else actually getting the IRS site to work on Windows 8? Does anyone have a clue where I should even start looking for a fix?