IRS and Tax Filing Issues
in Business, Accounting & Taxes ·
Steven Anderson14 said:I can't get the payroll files sent out today. It’s totally stuck on the form upload stage. I keep getting this error saying my certificate isn't valid. Seriously, I need some help here!! People are waiting on their paychecks....
First thing you gotta do is check if your certificates have actually expired.
If they haven't timed out yet, try this workaround: java -> Security -> Manage Certificates
1. From the dropdown menu, pick Signer CA -> Import, then find that public IRS certificate you saved to your drive earlier (you probably grabbed it from a link like this http://www.irs.gov/certificates/public-cert)
2. Then, switch the dropdown to Secure Site CA -> Import and select that same IRS public certificate you downloaded
Hit Close, then Apply/OK, and hopefully it works...