IRS and Tax Filing Issues
in Business, Accounting & Taxes ·
It hasn't expired yet; it's still valid for another three weeks!
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Richard Kim9 › Posts
Posts by Richard Kim9
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IRS and Tax Filing Issues
in Business, Accounting & Taxes ·
I’m running into some trouble trying to renew a digital certificate online. I’ve been following the instructions to a T, entering my PIN on IRS.gov, but nothing happens after the first attempt. On the second try, I just get a "Login Failed" error message and I'm stuck. I have already tried every single browser available—Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, and even Opera Browser—on multiple different computers. I even set up a clean virtual machine and installed everything from scratch based on the official guides, but still no luck. What am I missing here?
I don't usually mess around with this kind of technical stuff, but someone asked me for help because they think they "get it." They've always been pretty tech-savvy, but right now, we are both completely stumped. One clue I did manage to find is that several requests sent to the DocuSign desktop application are failing. When I check the developer console, I see a "status 6" error, but since there isn't any documentation available for that specific code, it doesn't tell me anything useful.
Thanks!
I don't usually mess around with this kind of technical stuff, but someone asked me for help because they think they "get it." They've always been pretty tech-savvy, but right now, we are both completely stumped. One clue I did manage to find is that several requests sent to the DocuSign desktop application are failing. When I check the developer console, I see a "status 6" error, but since there isn't any documentation available for that specific code, it doesn't tell me anything useful.
Thanks!