Car Insurance: What are your experiences?
in Banking, Insurance & Loans ·
Hannah Allen5 said:So now I’m sitting here wondering if anyone—maybe some folks working over at State Farm or Progressive 😁
could actually make sense of this for me. Basically, we have a policy with a 50% discount applied, and there aren't any claims on record that would justify using that history toward a different policy. But when I go to check that second policy, the bonus is sitting at 0% (premium level 10). Like, how is that even possible? Why on earth would that happen? I mean, I totally get it if we're just issuing a brand-new policy from scratch during a renewal and it defaults to level 10, but why in the world does it say the previous policy was already used?
I ran into this exact situation once: a friend of mine jumped ship to State Farm because they offered him a 50% discount. A month later, I checked the records via HBO and saw the exact same thing you're seeing. I called State Farm to clarify, and they basically admitted it's just an internal gimmick. They let clients build up their actual discount through the standard HBO channels, but they show 50% on the paperwork to make the deal look better. To make matters worse, they made him agree that one of his parents had to switch over to them too, otherwise he'd have to pay the difference in price.
And just like that, I lost two clients.