Posts by silentwalker16

I stopped by the Exelon office earlier today, and the representative told me I needed to file a formal request to get my overpayment refunded, so I handed her the receipt from my payment and she assured me the funds would be back in my account within 24 hours 😁

Yeah, they already went ahead and pulled the money right out of my account...

The status says it’s been processed... which implies it was submitted with today's date... yet when I try to call those numbers listed above, I just get told to try back during standard business hours

I can only reach the helpdesk during JPMorgan Chase business hours... which means I'm stuck waiting until Tuesday... has anyone else dealt with this kind of runaround... and if I show up at the branch first thing Tuesday morning, will they actually bother to refund my money or just attempt to reverse the transaction then

I just went ahead and paid my utility bill through the online portal today, but I realized after the fact that I overpaid by quite a bit... I'm wondering if there's any way to cancel or reverse the transaction before the payment actually clears, since the scheduled draft doesn't hit until Tuesday...