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Posts by Matthew Anderson11

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Headphone issues on my laptop in IT Support ·
Gave it another shot, but no luck—still nothing. I couldn't even find that option you mentioned, but thanks a ton for getting back to me so fast! The thing is, I can't quite remember if the headphones used to fit all the way in before, or if there was always a little gap like there is now. So, maybe it’s just a physical fit issue rather than an Intel driver problem like I thought? I honestly have no way of knowing for sure. I think I'm gonna call it quits for now though. Thanks anyway!
Headphone issues on my laptop in IT Support ·
Hey everyone. So, I've been dealing with this annoying audio issue on my laptop for a few days now, specifically with my headphones. The speakers work just fine. Everything was totally normal until about a week ago, and I haven't changed a single thing with the laptop or the headphones themselves, but suddenly it won't recognize them at all. When I plug them in, the sound keeps coming out of the speakers like they aren't even connected, and they don't show up anywhere in the Intel settings.
It’s definitely not the headphones because I already tried two other pairs and had the same luck.
My laptop is a Dell Inspiron 15 and everything else functions perfectly. Could it be an issue with the Intel drivers?

Anyway, if anyone knows how to fix this, I could really use some help! 😕