Michael Jackson10 said:Like I mentioned before, I didn't really have any experience with this, but I've been doing a little digging lately. There should be some kind of "Switchable Graphics" application included in the laptop's software suite, which basically looks at how heavy the workload is and automatically switches over to the Radeon for more demanding tasks... apparently, it also has something to do with the power settings in the BIOS. It seems like it prefers using the high-performance graphics when plugged into the wall rather than running on battery—from what I've read, picking certain Power options might enable or disable the ability to switch between the two GPUs.
I'm not entirely sure if there's actually an option to manually pick one or the other... I'll probably have to look into that myself...
Yeah, I stumbled onto that too. In the BIOS, you can toggle between Dynamic or Fixed, so I switched mine over to Fixed. Then, inside the Radeon software, I cranked everything up to max performance and set the Radeon as the active GPU. It lasted about five minutes, though... while I was sitting here typing my reply to this thread, it crashed again.
Then I tried the opposite—setting the Intel integrated chip as the active GPU. It crashed after a little while again. I'm using an external monitor during this whole process (a Philips via HDMI).
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You mentioned you're using Windows 7; is there a specific reason you haven't moved up to Windows 10?
I actually tried installing Windows 10, but I ran into issues with the display drivers. During the boot sequence, I get a black screen that just hangs for about two minutes before finally loading into Windows. It seems like the drivers or the card itself just aren't compatible with Windows 10.
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Since you're the only one who knows all the specifics regarding these crashes, try to see if there are any patterns or cause-and-effect relationships happening while you use it. These are things that are harder for a repair shop to replicate: does it crash when you launch a heavy graphics program, or maybe when you have too many tabs open in your browser, or perhaps when you have multiple applications running at once? Identifying those "scenarios" would be a huge help for the diagnostic technicians.
- It crashes as soon as it boots up and I start opening folders.
- It crashes while I'm just browsing the web in Chrome.
- It crashes while I'm watching a movie.
- It crashes even when everything is closed, like after 20-30 minutes of idle time.
- This happens regardless of whether I'm using the built-in screen or the external monitor.
- Honestly, I haven't noticed a pattern; it feels pretty much random.