Mistaken wire transfer/payment error
in Banking, Insurance & Loans ·
Charles Ramos7 said:I honestly don't get that mindset. Nobody has posted anything on the savings thread for 11 days, yet everyone's quick to blame Bank of America and say we need to push back or "hit them where it hurts."😕
Years ago, long before computers were everywhere, a teller made a mistake while transferring funds between my accounts. I caught it immediately and pointed it out. A friend standing next to me whispered that I should've just stayed quiet and kept the money. I told him I could certainly do that, but I didn't feel like making another trip to the branch just because there isn't free cheese waiting for you there.
From a client-bank relationship standpoint, I think sending a notification when these things happen is the right move. At least in my book, it's decent practice. Maybe I'm wrong.
Personally, I believe what goes around comes around—especially the bad stuff—and if I had kept that money, I wouldn't have slept well. That's why I suggested in my first post that they donate it to charity as a "penalty" for messing with my account balance (assuming they weren't allowed to do that in the first place). Then someone jumped in to claim that Bank of America is legally allowed to fix their employees' mistakes (apparently buried in the fine print somewhere).
I had no idea they could just do that without asking for permission or even notifying the account holder—now I know.
Thanks for the input, everyone.