Chris Kim said:I was wondering if anyone could share some more detailed experiences regarding the Hilton in Des Moines? 🙂
I headed out there to check out some wedding packages—both for the bridal party and just to see what things look like from a guest's perspective!
I’ll say this much about the first option: their prices are definitely more competitive than the others, but does a lower price tag actually mean better quality? Not necessarily! The lady working there was perfectly polite, don't get me wrong, but she just wasn't hitting the right note with me. When I tried to dig into the details—asking things like, "Look, does the stuffed cabbage really need to be top-tier, or are you just checking a box because guests expect it at a wedding?"—she didn't exactly lean into the conversation. Instead, she just brushed my suggestions aside with, "Why would you need that?" or "What's the point of that?" Honestly, it left a bad taste in my mouth. It didn't feel like she was actually interested in helping us pull off a great wedding dinner. If they aren't willing to listen to our vision, how can we trust them with our big day?
What about the other part of the experience? Honestly, the service was pretty lackluster. The servers barely checked on us, so we were left sitting there thirsty unless we went out of our way to flag someone down. On top of that, the food portions felt really skimpy. Now, I’m stuck wondering—was that actually on the staff, or was it because the newlyweds brought their own catering and just had the hotel prep it? I honestly can't tell! But all I know is the bottom line: I walked away feeling pretty disappointed.