Troubleshooting Netgear Wi-Fi extender issues
in IT Support ·
George Peterson3 said:How many wireless devices are you actually running? If it’s just your laptop and your phone, then it's highly likely your neighbors are piggybacking on your connection. With WPS enabled, any neighbor who's even slightly tech-savvy could bypass your security without much trouble at all. I’d suggest disabling WPS in your router settings entirely, switching over to WPA2 encryption, and setting a brand-new password... then you can see if the issues clear up.
So, I just went through my router settings and I see that I have WPA2 protection active, but my Netgear still shows WPS as an option. Regardless, I went ahead and changed my password and disabled the WPS feature on my Netgear unit. Could you please tell me if it's actually possible that someone was squatting on my network? I keep getting kicked off constantly and the signal strength has become incredibly weak, even though everything was working perfectly when I first set it up...

