Robert Foster86 said:Hey there. I’ve got some cash sitting in my Bet365 account, but when I try to withdraw, they tell me they need to call me. Does anyone know how this works? Do I actually need to speak English or something, or is it just some automated bot?
From what I've gathered, it'll probably be some young lady on the line—at least if you judge by the voice—🙂but usually, it's just an automated system from a few specific sportsbooks during a deposit where you hear a prompt to enter your PIN for Authorization.
The real issue is likely that you haven't sent over scans of your ID yet; they have to verify exactly who is behind the screen because of those bonus terms.
No legitimate US sportsbook is going to cut you a check until they know exactly who they're dealing with. You might enjoy betting for a couple of days, but eventually, you'll hit a wall and see a blank screen until you upload your documents—just a driver's license or passport along with a utility bill or phone statement that matches your name and address.