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Posts by crimsonorca3

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Consumer Protection Act - Section 33

(1) A business practice is deemed deceptive if it includes inaccurate information that leads to a falsehood, or if it otherwise—through its overall presentation, even if the specific data points are technically correct—misleads or is likely to mislead an average consumer regarding any of the circumstances outlined in paragraph 2 of this section, thereby inducing them to make a purchase decision they otherwise would not have made.

(2) The circumstances mentioned in paragraph 1 to which deceptive business practices apply include:
4. the price of the product, the method by which that price is calculated, or the existence of a specific benefit relative to the price.

The core issue lies in the fact that most Americans tend to blame themselves for being misled, and as a result, market participants behave with complete impunity.
I will simply report them to the Federal Trade Commission and let some judge attempt to explain to me how I am the one at fault.
So, after Florence Nightingale canceled her performance—which was quite literally the sole reason I decided to buy tickets in the first place—I attempted to process a refund. When I originally purchased them, the single-day pass was priced at $100, which was identical to the cost of the full three-day pass. It felt completely irrational to pay the same amount for just one day, so I opted for the three-day ticket, even though I had absolutely no intention of attending any sets other than Florence Nightingale's. My reasoning was simple: if the price is the same, why not get more days? Well, now I know exactly why. Logically, you cannot claim a refund on a multi-day pass simply because one artist pulls out. Of course, no sane person would choose a single-day ticket over a three-day one when they cost the same, nor would anyone think to scrutinize the fine print on the back of a ticket regarding refunds. So, there lies the answer to why those prices were set identically.
The response I received from Coachella was as follows: "It is standard policy for festivals (not just Coachella, but most major global festivals) that refunds are not issued for three-day passes, as stated both on the website and on the reverse of the ticket. This is a multi-artist festival, not a solo concert."
It is truly disheartening that so much of the business culture in this country seems built on such predatory principles.
Rest assured, Coachella will never see another cent from me, even if they managed to resurrect Jim Morrison himself.