Where can I find, buy, or... "borrow" these? (Mega-thread) :D
in Miscellaneous ·
Where in the States can I actually track down some candy corn for Halloween?
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Posts by Sandra White10
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Potential CPU or socket issue?
in Hardware ·
darkowl72 said:Glad you're doing well, and hopefully your laptop is too... 👍
Thank you, 😁
and
thanks to everyone for all the help 👍
Potential CPU or socket issue?
in Hardware ·
It finally made its way back from the repair shop yesterday. They got Windows all set up, installed every single driver, and loaded up all the programs I absolutely need to function. So far, so good. Honestly? I have this nagging suspicion that the SSD was actually defective straight out of the box. See, there was this specific spot on the laptop—just slightly above the touchpad—that would get incredibly hot. It was positioned exactly right above where the SSD sits. Now? That same area stays perfectly cool even under the exact same workload. It's quite fascinating, really.
Huge props to the guys over at SystemOne, though I truly hope I never have to walk through those doors again (because let's face it, that would mean something broke all over again).
Huge props to the guys over at SystemOne, though I truly hope I never have to walk through those doors again (because let's face it, that would mean something broke all over again).
Potential CPU or socket issue?
in Hardware ·
I suppose I have this deep emotional attachment to all my gadgets—that’s just how I am—but I also tend to baby them and treat them with extreme care for that very same reason! :P
I am truly crossing my fingers that once this SSD is installed, everything else will finally decide to behave itself and stop breaking down...
I’ll be sure to check back in once I have some actual news. If I had to make an educated guess, the repair should be wrapped up by the end of this week, maybe around Friday, assuming there aren't any unexpected delays or hiccups along the way..
I am truly crossing my fingers that once this SSD is installed, everything else will finally decide to behave itself and stop breaking down...
I’ll be sure to check back in once I have some actual news. If I had to make an educated guess, the repair should be wrapped up by the end of this week, maybe around Friday, assuming there aren't any unexpected delays or hiccups along the way..
Potential CPU or socket issue?
in Hardware ·
@darkowl72: The service center is that miserable SystemOne outfit where every single repair takes at least two weeks. Honestly, I’m losing my mind because I need this laptop for work, but it’s like they just couldn't care less about my schedule...
Of course, I went ahead and registered on the Asus website to take advantage of their promotion—you know, the "100% reliability or your money back" deal where they fix the laptop or refund you. I’ve already requested the refund and sent over all the paperwork from the first repair attempt. Then, just two days ago, they tell me I'm missing some documents—specifically that "copy of repair receipt" I forgot to attach when I was filling out the claim. I sent it over immediately. Now I'm just sitting here waiting to see what they say, whether they’ll actually accept my request or not. Technically, they should have to approve it; when I spoke directly to an Asus representative, they mentioned that if any part of the laptop is replaced, the refund qualifies.
@Angela Flores4: One thing that’s really bothering me is that everything was working perfectly before the screen replacement. But the moment it came back from the service center, the SSD just died. It feels incredibly suspicious to me, especially since I know people who have had things intentionally broken at repair shops just to force them into another repair job. On the other hand, I suppose it could just be a total coincidence 🤷
I'm just sitting here hoping for the best, but I’ve already started spinning conspiracy theories because this laptop has caused me so much unnecessary stress and anxiety. This was supposed to be "the one" for me. My Holy Grail... which turned out to be anything but.
Of course, I went ahead and registered on the Asus website to take advantage of their promotion—you know, the "100% reliability or your money back" deal where they fix the laptop or refund you. I’ve already requested the refund and sent over all the paperwork from the first repair attempt. Then, just two days ago, they tell me I'm missing some documents—specifically that "copy of repair receipt" I forgot to attach when I was filling out the claim. I sent it over immediately. Now I'm just sitting here waiting to see what they say, whether they’ll actually accept my request or not. Technically, they should have to approve it; when I spoke directly to an Asus representative, they mentioned that if any part of the laptop is replaced, the refund qualifies.
@Angela Flores4: One thing that’s really bothering me is that everything was working perfectly before the screen replacement. But the moment it came back from the service center, the SSD just died. It feels incredibly suspicious to me, especially since I know people who have had things intentionally broken at repair shops just to force them into another repair job. On the other hand, I suppose it could just be a total coincidence 🤷
I'm just sitting here hoping for the best, but I’ve already started spinning conspiracy theories because this laptop has caused me so much unnecessary stress and anxiety. This was supposed to be "the one" for me. My Holy Grail... which turned out to be anything but.
Potential CPU or socket issue?
in Hardware ·
What is even the point of owning a laptop if it spends more time at the repair shop than sitting on my desk?
Their idea of "fixing things" just drags on and on... There is always some kind of bottleneck when they try to source or swap out parts because you’re stuck waiting a week or even longer just for something to arrive from the warehouse. I had to wait two weeks and a day just to get my screen back from them, and now, for this SSD, they’ve already had it for a week and a half. When you look at the math, the machine was basically with me for one month, and it spent an entire month with them for repairs... Honestly, it's just devastating because this is my fourth laptop—I usually follow a strict cycle of keeping them for three years and then selling them to upgrade to a more powerful model—and this is the very first time I've ever actually had to deal with a service center. I really didn't expect this level of hassle from such an expensive machine. The cheaper laptops I used in previous years (up to $1667 max.) never gave me a single issue. Granted, I’ve always used a Dell Latitude until now, but still...
Anyway, I am just relieved that the socket probably isn't the cause of the failure. That technician just unnecessarily spooked me... phew!
Which means other possibilities are still on the table... perhaps a mistake made during the screen replacement process, or maybe it's just a total fluke.
In any case, thank you all so much for the help 👍
Their idea of "fixing things" just drags on and on... There is always some kind of bottleneck when they try to source or swap out parts because you’re stuck waiting a week or even longer just for something to arrive from the warehouse. I had to wait two weeks and a day just to get my screen back from them, and now, for this SSD, they’ve already had it for a week and a half. When you look at the math, the machine was basically with me for one month, and it spent an entire month with them for repairs... Honestly, it's just devastating because this is my fourth laptop—I usually follow a strict cycle of keeping them for three years and then selling them to upgrade to a more powerful model—and this is the very first time I've ever actually had to deal with a service center. I really didn't expect this level of hassle from such an expensive machine. The cheaper laptops I used in previous years (up to $1667 max.) never gave me a single issue. Granted, I’ve always used a Dell Latitude until now, but still...
Anyway, I am just relieved that the socket probably isn't the cause of the failure. That technician just unnecessarily spooked me... phew!
Which means other possibilities are still on the table... perhaps a mistake made during the screen replacement process, or maybe it's just a total fluke.
In any case, thank you all so much for the help 👍
Potential CPU or socket issue?
in Hardware ·
So, I mentioned earlier that I picked up a used, old-school desktop tower $117 just to scrape by while my laptop is sitting at the repair shop.
I bought the laptop $2667 over at Best Buy.
Look, I’m fully aware that the 1366 socket is ancient history. Honestly, I couldn't care less about that. My real question—the one actually keeping me up—is whether my new laptop uses some kind of mobile version of that defective 1366 socket architecture?
From what I managed to dig up on the Intel wiki, it says something like this -> LGA 1150 for desktops, and rPGA947 and BGA1364 for the mobile market. If I'm reading that correctly, it implies the desktop version is 1150 rather than 1366, which would mean my laptop might actually be running on a solid BGA1364 socket instead. I can't say for certain, though, so I'm reaching out to ask.
Do we see where I'm coming from here? 🤷
I bought the laptop $2667 over at Best Buy.
Look, I’m fully aware that the 1366 socket is ancient history. Honestly, I couldn't care less about that. My real question—the one actually keeping me up—is whether my new laptop uses some kind of mobile version of that defective 1366 socket architecture?
From what I managed to dig up on the Intel wiki, it says something like this -> LGA 1150 for desktops, and rPGA947 and BGA1364 for the mobile market. If I'm reading that correctly, it implies the desktop version is 1150 rather than 1366, which would mean my laptop might actually be running on a solid BGA1364 socket instead. I can't say for certain, though, so I'm reaching out to ask.
Do we see where I'm coming from here? 🤷
Potential CPU or socket issue?
in Hardware ·
I am honestly at a loss for how to even phrase this question, as I am certainly not an expert when it comes to the technical intricacies of computer hardware—specifically regarding laptops.
To make a long story short, my laptop, an Alienware m15 that is only about two months old, is already heading in for repairs for the second time. The first trip was due to some factory defects involving backlight bleed, which resulted in a full screen replacement. Then, just two hours after getting it back, the SSD containing the operating system simply died on me. So now, it’s back at the service center waiting for a replacement part.
It feels incredibly suspicious to me that the SSD would fail immediately after being returned from the shop (and all I was doing was browsing Google Chrome or just general web surfing while it was acting up).
What I am wondering now is whether there might be some underlying defect hidden within this specific configuration (the Alienware m15 model).
The gentleman at the store where I bought this "piece of junk"—though I only bought it because I desperately didn't want to be without a computer—pointed out that there might be an issue with the socket. He mentioned the 1366 socket (which is a notorious flaw in certain desktop units and causes components to fail) and suggested that a laptop version of this same defect might exist in my machine, though I don't know the exact technical name for the mobile version.
I am reaching out to those of you who actually understand these things to ask: do I have this unfortunate defective socket, or is the SSD failure just a complete fluke??
The processor is an Intel Core i7 2.60 GHz - 3.60 GHz -> this one
It is difficult to express how worried I am, because this was supposed to be my dream laptop, but instead, it has become my absolute nightmare, day and night. 😱
To make a long story short, my laptop, an Alienware m15 that is only about two months old, is already heading in for repairs for the second time. The first trip was due to some factory defects involving backlight bleed, which resulted in a full screen replacement. Then, just two hours after getting it back, the SSD containing the operating system simply died on me. So now, it’s back at the service center waiting for a replacement part.
It feels incredibly suspicious to me that the SSD would fail immediately after being returned from the shop (and all I was doing was browsing Google Chrome or just general web surfing while it was acting up).
What I am wondering now is whether there might be some underlying defect hidden within this specific configuration (the Alienware m15 model).
The gentleman at the store where I bought this "piece of junk"—though I only bought it because I desperately didn't want to be without a computer—pointed out that there might be an issue with the socket. He mentioned the 1366 socket (which is a notorious flaw in certain desktop units and causes components to fail) and suggested that a laptop version of this same defect might exist in my machine, though I don't know the exact technical name for the mobile version.
I am reaching out to those of you who actually understand these things to ask: do I have this unfortunate defective socket, or is the SSD failure just a complete fluke??
The processor is an Intel Core i7 2.60 GHz - 3.60 GHz -> this one
It is difficult to express how worried I am, because this was supposed to be my dream laptop, but instead, it has become my absolute nightmare, day and night. 😱
Laptop error: Operating system not found
in IT Support ·
Alright, thanks for clearing that up; things make a lot more sense to me now.
I haven't actually cracked the laptop open myself—mostly because I don't want to void the warranty—but according to the specs, it's listed with a Samsung SSD 128 and some mystery brand 750GB HDD. That's exactly how everything shows up in the Device Manager, the BIOS, and under My Computer.
Since this laptop originally shipped without an operating system, will they still go ahead and install a fresh, clean version of Windows 8.1 like they've done before, or does that rule not apply here?
I haven't actually cracked the laptop open myself—mostly because I don't want to void the warranty—but according to the specs, it's listed with a Samsung SSD 128 and some mystery brand 750GB HDD. That's exactly how everything shows up in the Device Manager, the BIOS, and under My Computer.
Since this laptop originally shipped without an operating system, will they still go ahead and install a fresh, clean version of Windows 8.1 like they've done before, or does that rule not apply here?
Laptop error: Operating system not found
in IT Support ·
I gave the repair shop a call, and I’m dropping my computer off first thing tomorrow morning. When I explained what was going on, the technician told me it’s likely some kind of controller failure. But honestly, what does that even mean in plain English? It sounds like technical gibberish to me!
Do you think they’ll have to swap out the whole SSD, or is there actually a fighting chance to save everything without losing all my precious data?!
Do you think they’ll have to swap out the whole SSD, or is there actually a fighting chance to save everything without losing all my precious data?!
Laptop error: Operating system not found
in IT Support ·
Yesterday, my screen just froze completely—totally unresponsive—so I had no choice but to force a shutdown using the power button. When I tried to boot it back up, I was greeted by this error message: "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+Del to restart"
The thing is, when I dive into the BIOS, the laptop doesn't even acknowledge the presence of the Samsung SSD 128 where my Windows 8.1 is installed; it’s just... gone. It keeps defaulting the boot order to the HDD as the primary option.
I've noticed the laptop only recognizes the Samsung SSD 128 if I physically pull the battery out and then pop it back in. But even after I manually set it as the boot drive and restart, it vanishes again, leaving me unable to load Windows. It feels like some sort of electrical glitch or a faulty connection? Honestly, I'm at my wits' end here.
My theory is that this whole mess is happening because the BIOS isn't detecting the drive at all, but how on earth do I fix that??
To make matters worse, the machine just got back from the repair shop yesterday—they were replacing the screen due to a manufacturer defect—and now this happens!
For context, the laptop is practically brand new, only about two months old. It uses a hybrid setup with an SSD + HDD combo. The OS lives on the Samsung SSD 128, while the HDD is strictly for my data, like photos, games, and music.
The thing is, when I dive into the BIOS, the laptop doesn't even acknowledge the presence of the Samsung SSD 128 where my Windows 8.1 is installed; it’s just... gone. It keeps defaulting the boot order to the HDD as the primary option.
I've noticed the laptop only recognizes the Samsung SSD 128 if I physically pull the battery out and then pop it back in. But even after I manually set it as the boot drive and restart, it vanishes again, leaving me unable to load Windows. It feels like some sort of electrical glitch or a faulty connection? Honestly, I'm at my wits' end here.
My theory is that this whole mess is happening because the BIOS isn't detecting the drive at all, but how on earth do I fix that??
To make matters worse, the machine just got back from the repair shop yesterday—they were replacing the screen due to a manufacturer defect—and now this happens!
For context, the laptop is practically brand new, only about two months old. It uses a hybrid setup with an SSD + HDD combo. The OS lives on the Samsung SSD 128, while the HDD is strictly for my data, like photos, games, and music.
GPU driver update causing slow boot issues
in IT Support ·
I’ve tried absolutely every single suggestion you all threw my way, but honestly? Nothing worked. It was just a total dead end. So, I finally gave up and rolled everything back to those last reliable drivers from March 2012 that I know for a fact work without any issues.
I am officially done messing with this; I spent six straight hours yesterday chasing my tail for nothing.
I am officially done messing with this; I spent six straight hours yesterday chasing my tail for nothing.
GPU driver update causing slow boot issues
in IT Support ·
Rebecca Rivera said:I totally dealt with those AMD driver headaches myself once, but I eventually got everything running smoothly. I ended up grabbing the drivers using SlimDrivers—it’s free, so you might as well give it a shot since there's nothing to lose!
Well, I guess I'll give it a whirl. Based on my past experiences, these driver updaters usually manage to sniff out exactly what the previous attempt missed. LOL.
Edit: Okay, I tried it. I installed drivers for both graphics cards through SlimDrivers, and yet, here I am, facing the exact same issue. Here is the specific error that pops up in the registry after I run a scan with CCleaner following the installation -> click Quote
shadowlynx102 said:Obviously, Intel and AMD don't share the same drivers. If you're looking for Intel's stuff, I’ve always found it best to just head straight to the laptop manufacturer's website and download it manually rather than messing around with those unreliable autodetect tools. It saves a lot of headaches. As for AMD, you just go right to the official AMD site and grab the latest driver specifically for your graphics card.
Intel link: http://h20565.www2.hp.com/hpsc/swd/p...&swEnvOid=4058
AMD link: http://www2.ati.com/drivers/amd-cata...win7-64bit.exe
It has to work; there's really no other way about it.
This Intel driver is actually older than the one I currently have installed, and I previously had that omega tool installed too, which was part of the problem.
I honestly got the impression that those two drivers simply refuse to play nice together.
GPU driver update causing slow boot issues
in IT Support ·
Quote : Sandra White10
The original timeout was set to exactly 30 seconds. It’s a bit like setting a timer on your oven—you expect one thing, but reality has other plans. Without any of those new drivers installed, the system fires up in about 5 to 8 seconds flat. But once you throw the new ones into the mix? It drags its feet until it hits the 1:30 mark. Honestly, I don't think swapping things out would actually fix the underlying issue.
Quote : Sandra White10
I suspect the whole mess stems from a conflict between the dual graphics setups. It’s quite possible that when I went ahead and installed those recent updates individually—just treating them as separate tasks—that’s exactly what triggered this entire boot issue. It was a bit of a headache, honestly. But, looking back, once I rolled everything back to the original Dell drivers, it hit me like a bolt of lightning: I could have just used one of those Driver Update Utility programs to handle the updates all at once! It's funny how you overlook the simplest solution right in front of you while you're staring down a technical crisis.
I’ve been doing a bit of digging lately—trying to find the absolute best software to handle all this technical stuff—and I finally stumbled upon Driver Detective. It turns out my AMD driver was actually quite outdated! After running the tool, it found the update and installed version 8.951.6.0 from March 29, 2012. The installation process was smooth as silk, no hiccups at all, and everything is running perfectly now. Honestly, it's such a relief when things just work!
Here is a curious little conundrum that’s been rattling around my brain! It turns out that both the Intel HD 3000 and the AMD Radeon HD 7470m actually share the exact SAME driver. I mean, seriously, how is that even physically possible?? It defies all logic! And yet, despite this shared DNA, the laptop still insists on recognizing them as two completely separate graphics processors. It’s like having two different people living in one house who somehow share the exact same brain—it just doesn't add up!
Here is the screenshot -> click Quote
Honestly, I know quite a bit about computers. It’s something I’ve picked up over the years—more of a hobby, really. To give you an idea, just before Christmas, I actually tore this laptop apart twice! I was cleaning out the fan and reapplying thermal paste to both the CPU and the GPU. But, uh, that belongs in a different thread on the forum, doesn't it?
Rebecca Rivera said:I'm not entirely sure what else to suggest, but you might want to try heading into your System Configuration and lowering the boot timeout settings. Also, just to double-check, isn't the graphics card in that machine an AMD Radeon HD 6490 m?
The original timeout was set to exactly 30 seconds. It’s a bit like setting a timer on your oven—you expect one thing, but reality has other plans. Without any of those new drivers installed, the system fires up in about 5 to 8 seconds flat. But once you throw the new ones into the mix? It drags its feet until it hits the 1:30 mark. Honestly, I don't think swapping things out would actually fix the underlying issue.
Quote : Sandra White10
| wiredcanyon94 As it were said by: Honestly, I feel like everything I can possibly think of... you've already tried it. Every single thing! If there is one thing I would still suggest doing—and I really mean this—it would be to reach out directly to the manufacturer of the graphics card. You should sit down, write them a detailed account of exactly what’s happening, describe the issue in full, and then earnestly ask for their advice or some form of technical assistance. It’s like when you have a persistent glitch with a high-end appliance; sometimes, you just have to go straight to the source to get a real answer. If you’re running into this particular headache, I can almost guarantee you aren't the first person to deal with it. It’s like when you realize a specific model of car always has the same quirky engine rattle—it isn't just you; someone else has definitely been through the exact same struggle already. And yes, looking at your post, I can see you really know your stuff regarding all of this. Is IT your actual profession? Or is it more of a dedicated hobby? |
I’ve been doing a bit of digging lately—trying to find the absolute best software to handle all this technical stuff—and I finally stumbled upon Driver Detective. It turns out my AMD driver was actually quite outdated! After running the tool, it found the update and installed version 8.951.6.0 from March 29, 2012. The installation process was smooth as silk, no hiccups at all, and everything is running perfectly now. Honestly, it's such a relief when things just work!
Here is a curious little conundrum that’s been rattling around my brain! It turns out that both the Intel HD 3000 and the AMD Radeon HD 7470m actually share the exact SAME driver. I mean, seriously, how is that even physically possible?? It defies all logic! And yet, despite this shared DNA, the laptop still insists on recognizing them as two completely separate graphics processors. It’s like having two different people living in one house who somehow share the exact same brain—it just doesn't add up!
Here is the screenshot -> click Quote
Honestly, I know quite a bit about computers. It’s something I’ve picked up over the years—more of a hobby, really. To give you an idea, just before Christmas, I actually tore this laptop apart twice! I was cleaning out the fan and reapplying thermal paste to both the CPU and the GPU. But, uh, that belongs in a different thread on the forum, doesn't it?
GPU driver update causing slow boot issues
in IT Support ·
@Kimberly Gomez34: That’s not the issue. The Firmware is completely up to date.
@mistycrane19: Look, this is a business-class machine. Honestly, if you had gone with a different model from Dell instead, you probably would have been even worse off—especially considering you spent the exact same amount of money. It isn't a total disaster, really; it's just that having dual graphics like this is practically an invitation for trouble...
@mistycrane19: Look, this is a business-class machine. Honestly, if you had gone with a different model from Dell instead, you probably would have been even worse off—especially considering you spent the exact same amount of money. It isn't a total disaster, really; it's just that having dual graphics like this is practically an invitation for trouble...
GPU driver update causing slow boot issues
in IT Support ·
I have a Dell Latitude laptop equipped with an i5 at 2.40GHz, 8GB of RAM, a SanDisk SSD 500, integrated Intel HD 3000 graphics alongside an AMD Radeon hd 7470 m, running Windows 7 Ultimate 64-bit.
So, yesterday I went ahead and updated both of my graphics drivers, and suddenly, I’m facing this bizarre issue regarding how long it takes for Windows to boot up.
Normally, this laptop fires up in maybe 5 to 8 seconds—it's practically instant. But after these updates, it’s taking closer to a full minute and 30 seconds just to get to the desktop. Honestly, it didn't even take this long back when I was still using a clunky old HDD!
Everything else seems to be functioning perfectly fine, which makes this one specific hiccup all the more frustrating.
I tried digging into msconfig and stripped everything out of the startup list, leaving only the essentials like my antivirus and mouse software, just like I had before. No luck. I even ran CCleaner to clean up the registry, but that didn't do a thing either.
I went as far as performing a complete uninstallation of both drivers—using the AMD cleanup utility for the AMD side and going through Device Manager for the Intel graphics.
Then, I installed what I believed were the most recent compatible drivers using the Driver Update Utility and the AMD autodetect utility.
Logically, there shouldn't be any issues here, yet this boot delay persists. It’s quite a mystery; I can't fathom what is dragging the system down during the boot process because msconfig isn't showing any new programs cluttering the startup.
I feel like I've exhausted every single suggestion found on Google, but nothing seems to stick. 🙂
In the end, I actually rolled back to the older drivers from 2011. 😢 That is the only way it runs without this headache.
I would truly love to use these newer drivers if there is any way to make them work. According to the Windows Experience Index, the new drivers bumped my graphics score up to a 6.5, whereas the old ones only hit 5.7. I'm not entirely sure how much that impacts gaming performance, but it's a noticeable jump!
If anyone happens to have a clue on how to fix this ridiculous problem, I am all ears!
So, yesterday I went ahead and updated both of my graphics drivers, and suddenly, I’m facing this bizarre issue regarding how long it takes for Windows to boot up.
Normally, this laptop fires up in maybe 5 to 8 seconds—it's practically instant. But after these updates, it’s taking closer to a full minute and 30 seconds just to get to the desktop. Honestly, it didn't even take this long back when I was still using a clunky old HDD!
Everything else seems to be functioning perfectly fine, which makes this one specific hiccup all the more frustrating.
I tried digging into msconfig and stripped everything out of the startup list, leaving only the essentials like my antivirus and mouse software, just like I had before. No luck. I even ran CCleaner to clean up the registry, but that didn't do a thing either.
I went as far as performing a complete uninstallation of both drivers—using the AMD cleanup utility for the AMD side and going through Device Manager for the Intel graphics.
Then, I installed what I believed were the most recent compatible drivers using the Driver Update Utility and the AMD autodetect utility.
Logically, there shouldn't be any issues here, yet this boot delay persists. It’s quite a mystery; I can't fathom what is dragging the system down during the boot process because msconfig isn't showing any new programs cluttering the startup.
I feel like I've exhausted every single suggestion found on Google, but nothing seems to stick. 🙂
In the end, I actually rolled back to the older drivers from 2011. 😢 That is the only way it runs without this headache.
I would truly love to use these newer drivers if there is any way to make them work. According to the Windows Experience Index, the new drivers bumped my graphics score up to a 6.5, whereas the old ones only hit 5.7. I'm not entirely sure how much that impacts gaming performance, but it's a noticeable jump!
If anyone happens to have a clue on how to fix this ridiculous problem, I am all ears!
Adobe Reader 1923 ERROR
in Software ·
That was actually my very first step. And honestly? That’s exactly what triggered this whole headache I'm dealing with now.
I usually follow that exact same procedure whenever I need to wipe a program off my system.
I usually follow that exact same procedure whenever I need to wipe a program off my system.
Adobe Reader 1923 ERROR
in Software ·
I had Adobe Reader installed, but for some reason, the update just wouldn't trigger.
So, I went ahead and uninstalled Adobe Reader entirely, thinking I’d just start fresh by installing version 11.
But then, during the installation process, this pops up:
I tried Googling how to fix this, searching everywhere, but nothing seems to work.
It was like a domino effect—I even uninstalled Adobe Air, Flash player, and Photoshop CS5, hoping that clearing out those extra pieces might resolve the conflict, but no luck at all.
If I go into msconfig -> services, I see the Adobe Acrobat Update Service listed there as "running."
Which means everything didn't actually get removed! It's still lurking there! How on earth do I get rid of it? How do I delete it for good??
I attempted to disable that update service in the settings, but when I try to run the installer again, I just hit that same Error 1923.
I've been scrubbing my hard drive like crazy. I deleted every single Adobe folder I could find within Program Files—both the main Adobe folder and the Common Files Adobe folder. I cleared them out for both the 32-bit and 64-bit versions in Program Files. I even hunted down the Adobe folder in C -> ProgramData, and deep inside C -> users -> username -> AppData in the Local, LocalLow, and Roaming directories.
And yet... despite all that cleaning, the Adobe Acrobat Update Service is still showing up right there in msconfig -> services.
The strange thing is, this issue keeps happening with Adobe Reader 10 and 11. Version 9 installs perfectly fine, but then the update feature fails immediately after.
Could this be a registry issue? If it is, what specific entries should I be looking for in there?
For context, I am running Windows 7 Ultimate, 64-bit.
So, I went ahead and uninstalled Adobe Reader entirely, thinking I’d just start fresh by installing version 11.
But then, during the installation process, this pops up:
Error 1923. Service Adobe Acrobat Update Service (AdobeARMUpdate) couldn't be installed. Verify that you have sufficient privileges to install system services.
I tried Googling how to fix this, searching everywhere, but nothing seems to work.
It was like a domino effect—I even uninstalled Adobe Air, Flash player, and Photoshop CS5, hoping that clearing out those extra pieces might resolve the conflict, but no luck at all.
If I go into msconfig -> services, I see the Adobe Acrobat Update Service listed there as "running."
Which means everything didn't actually get removed! It's still lurking there! How on earth do I get rid of it? How do I delete it for good??
I attempted to disable that update service in the settings, but when I try to run the installer again, I just hit that same Error 1923.
I've been scrubbing my hard drive like crazy. I deleted every single Adobe folder I could find within Program Files—both the main Adobe folder and the Common Files Adobe folder. I cleared them out for both the 32-bit and 64-bit versions in Program Files. I even hunted down the Adobe folder in C -> ProgramData, and deep inside C -> users -> username -> AppData in the Local, LocalLow, and Roaming directories.
And yet... despite all that cleaning, the Adobe Acrobat Update Service is still showing up right there in msconfig -> services.
The strange thing is, this issue keeps happening with Adobe Reader 10 and 11. Version 9 installs perfectly fine, but then the update feature fails immediately after.
Could this be a registry issue? If it is, what specific entries should I be looking for in there?
For context, I am running Windows 7 Ultimate, 64-bit.
Zoom issues
in Software ·
I was running the latest 9.02 version, but honestly, I’m hitting the exact same wall with it. It’s like the video freezes up while the audio keeps playing! That is precisely what I'm dealing with here.
As for that other issue, I’ll just go ahead and disable the screensaver; that should be fine.
As for that other issue, I’ll just go ahead and disable the screensaver; that should be fine.