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Posts by Kevin Perez12

3 posts shown.

iPhone 8 is freezing up in IT Support ·
I've got an iPhone 8—totally messed up the thread title..
iPhone 8 is freezing up in IT Support ·
So, I was using my iPhone X this morning when out of nowhere, the whole thing just froze up. It was a nightmare trying to shut it down, and once it finally did, getting it back on was an uphill battle. After a bit, it froze again and just died... now, it won't turn on at all, and it refuses to take a charge—plus, the device feels totally cold to the touch. The battery was sitting at 90% earlier today, so I'm assuming it's not a dead cell issue..

Any idea what might be causing this?
Need help with my email! in IT Support ·
Alright, here’s the situation.
On my old computer, I used Windows Live Mail for my email and it worked perfectly fine... But now I've upgraded to a new machine running Windows 10, and apparently, this OS doesn't support Windows Live Mail anymore.

The real headache is that I have no clue which email client to download—and honestly, I don't even know my login details. I'm missing both the username and the password.

Should I reach out to Verizon or something?

It's a business account, so getting it back up and running on this new PC is pretty much critical for me.