Posts by Paul Collins2

Thanks for all the advice, everyone. It’s clear the system definitely needs a complete overhaul 🙂

I just tried running a scan with Malwarebytes, but unfortunately, nothing changed. 🙂 Thanks so much for all the help so far, but does anyone have any other ideas on what might be going on? Any potential fixes? It feels like this thing has really taken a firm hold on my system. 🙄

Here’s how you do it:

And mine looked just like this:

Yeah, nothing has changed

I followed your instructions to a T
But I'm still stuck. Nothing has changed, and everything looks exactly the same as before 🤦

To be honest, I’m not much of a PC expert, so if anyone could walk me through this in more detail, I could really use the help.

rowdybadger18 said:Try going into the Device Manager, deleting the graphics driver, and then installing AMD Catalyst.

Could you explain how I actually go about doing that?

William Richardson12 said:Or, even better, just download the installer and restart your computer in Safe Mode to run it there. That should do the trick. Then just restart again to boot back up normally.

I looked around for the installer, but most things seem to just be small setup files that trigger further downloads. Can someone provide a direct link to what I need?

The mom.exe process wasn't even showing up in the Task Manager
but ever since I uninstalled Catalyst
I haven't been able to get the new AMD drivers installed

Exactly

I'm running into a massive issue here. Everything has completely vanished from my desktop
even the desktop itself is gone
plus all the icons in my Start menu have turned plain white

Moving data is impossible too—I tried with some photos but it just won't work
The error message looks like this:

Could anyone help me out? Has anyone dealt with something this broken before? 🙄