Jeremy Lopez57 said:Look, I used to buy stuff from them, and if anything broke, I’d drop it off so they could send it to the official repair center. But this whole thing where they try to bypass the actual service department and do shady side jobs? Total nonsense. It's unprofessional and definitely illegal.
As for installing Windows for $133, that’s just ridiculous. Hope you have a buddy who knows how to do it so you can probably get it done for a six-pack.
A lot went down today, but I honestly don't even have the energy to write it all out, I'm mentally fried... basically, there was tons of shady business going on, but after I threatened to call the cops, the guy finally brought the laptop back. He said he pulled the connector out again (that's his excuse), but believe it or not, Windows and all my files are totally untouched! Claims he didn't touch a single thing on the machine (even though we were literally settling the payment and handoff details just the day before).
So, this guy working at Best Buy—this older dude, not some kid, just this one specific employee who's always part of the drama—is taking laptops from customers and running side repairs under the table! 🤣 He's either screwing over Best Buy or straight up scamming people for extra cash on top of what they already pay for official service. Unbelievable. Probably only happens in San Francisco...