Posts by Susan Rivera73

I think I’ve finally connected the dots on what’s going wrong here—it turns out my Windows Update service and the Background Intelligent Transfer Service (BITS) are both missing, which puts me in the exact same boat as http://social.technet.microsoft.com/...ng-in-services
. It just dawned on me—looking back through the wreckage of my digital life—that this all started when I caught a nasty Trojan. I ended up hauling my machine over to a repair shop downtown, and while those technicians managed to scrub the malware away, they clearly left some collateral damage behind. Ever since that "fix," I haven't been able to run a single update. It seems they wiped the registry clean without realizing it; if you look under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\, neither wuauserv nor BITS are even listed anymore.

Samuel Price58 said:He’s telling you quite plainly—though perhaps not eloquently enough—that the specific update service isn't active on your machine. You need to hunt down that particular service in your settings, toggle it on, and then, and only then, can you attempt to run the update again.

Well, it seems my local repair shops all have Windows update ready to go, yet somehow, for some inexplicable reason, I'm the only one left out in the cold without it.

So, here’s the situation—I haven't been able to run a single Windows update since... I don't even know, maybe July 2011? I can't wrap my head around what this specific error actually means or how one is supposed to fix it. And honestly, I'm questioning the whole utility of these updates anyway—is it worth the headache to get things running again, or should I just leave it be? I see plenty of people out there choosing to disable updates entirely—I haven't touched mine in two years, after all—but if I do manage to patch this up and finally update, is there any actual benefit? Will the machine run any faster, or is it just more digital noise? Take a look at this video and tell me what you think about the problem:
http://www.youtube.com/watch?v=IpREqcCpfAs