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Urgent: Need help with my laptop battery!

Started by Robert Gonzalez11 · · 👁 3 views · 8 replies

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Participants Robert Gonzalez11driftingcanyon2swiftowl7
Robert Gonzalez11 Robert Gonzalez11 NewcomerOP
7 messages
joined Jun 2015
#1 ·
Dear all, please forgive me if there is already an existing thread covering this topic. I am reaching out because I find myself in need of some technical advice. My laptop battery has started behaving quite erratically; once the charge level hits approximately 55%, the machine simply shuts down without warning. I have to plug it back into the wall, and upon doing so, the system indicates it needs to start the charging process from the very beginning. I have spent some time browsing online for replacements, but I am feeling a bit lost regarding which one to select. My current machine is a Dell Latitude purchased late last September. It uses a Duracell battery rated at 41.6 Wh and 2850 mAh.
I have noticed some similar options available for around $200-$100, but I am hesitant to pull the trigger because I suspect they might have a lower mAh rating than my original.
driftingcanyon2 driftingcanyon2 Active Member
76 messages
joined Feb 2021
#2 ·
If you're still under warranty, I’d say just file a claim. OEM laptop batteries have always been pricey, and picking up a replacement for maybe $30 feels like one of those cheap fixes that might not actually last. Honestly, it feels more like a calibration issue on your end rather than what you described.
Here’s how you can try calibrating the battery:
https://www.howtogeek.com/172271/how...ife-estimates/
Robert Gonzalez11 Robert Gonzalez11 NewcomerOP
7 messages
joined Jun 2015
#3 ·
I neglected to mention that I picked up this laptop back in late September 2019. I can't really file a warranty claim because, honestly, I was a bit of an idiot and started tinkering with the internals quite a while before this mess started. Now, when I try to charge the battery, it’s incredibly inconsistent; sometimes it seems to be charging fine, and then suddenly it jumps straight to saying it's full, just cycling through these stages indefinitely. Do you think running a calibration might fix this, or am I looking at something more serious?
driftingcanyon2 driftingcanyon2 Active Member
76 messages
joined Feb 2021
#4 ·
Since the laptop is only about eighteen months old, the battery ought to be in pretty decent shape; if you haven't been constantly draining it to zero or letting it bake in high heat, those original cells can easily last up to a decade.
A quick calibration might help, though I’d also suggest checking the actual wear level using this tool:
https://batterycare.net/en/download.html
Here are some instructions on how to handle the calibration:
https://batterycare.net/en/guide.html
It’s usually a good idea to run a calibration once you've hit about 30 discharge cycles.
Robert Gonzalez11 Robert Gonzalez11 NewcomerOP
7 messages
joined Jun 2015
#5 ·
Hi there, and I really appreciate all the effort you've put into trying to troubleshoot this, but we’re still hitting a wall. Even when the charge drops to about 50% and the system tries to restart the charging cycle, I get a "battery very low" warning, essentially telling me that I need to go out and buy a new battery.
The issue with setting up hibernation is that the charge never actually dips down to that critical 5% or 7% threshold. As I mentioned earlier, it consistently drains down to around the 40-50% mark before anything happens.
I can successfully charge the laptop back up to 100%, though it takes quite a while to reach a full charge, but once it starts draining, it just won't hit that minimum level required to trigger hibernation.
swiftowl7 swiftowl7 Member
46 messages
joined Dec 2017
#6 ·
The cells inside one of the battery packs have finally given out, so I'm going to have to pick up a new battery.
Robert Gonzalez11 Robert Gonzalez11 NewcomerOP
7 messages
joined Jun 2015
#7 ·
I’m leaning toward that conclusion as well, mostly because I can't seem to get the calibration to work. For starters, would an initial capacity of roughly 2200 mAh be considered decent? It’s priced at about $200-$100. Do you think it could actually hold up for six months to a year? I don't really use it for heavy gaming; most of the time, I just jump on occasionally for some nostalgia trips playing Grand Theft Auto: San Andreas, and that’s pretty much it.
swiftowl7 swiftowl7 Member
46 messages
joined Dec 2017
#8 ·
Honestly, any battery is going to do just fine as long as it's brand new, so your best bet really comes down to what fits your budget and what's actually available on the shelf. If you can swing it, definitely aim for one with a higher mAh rating to get more juice out of it.

The biggest headache is that the battery you're using right now is basically a total loss; based on how things are acting, even the internal electronics have given up the ghost. It's at the point where even taking it to a specialized repair shop—which is usually my go-to move for getting a reliable refresh despite it costing about $133—wouldn't help. You could try to kit it out with a new shell and all, but it’ll still be unreliable and won't give you an accurate reading, much like the one you've got now.
Robert Gonzalez11 Robert Gonzalez11 NewcomerOP
7 messages
joined Jun 2015
#9 ·
I just put my order in for this one.
I'm really hoping it holds up well for at least a few months.
https://www.amazon.com/hp-bhp-102/2120

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