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My laptop keeps restarting

Started by Kate Harris6 · · 👁 4 views · 2 replies

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Participants Kate Harris6Andrew Peterson2
Kate Harris6 Kate Harris6 NewcomerOP
4 messages
joined Jan 2020
#1 ·
Hey everyone,
So, I was just messing around on my laptop today, and right as I went to hop on Meta, the whole thing hits me with a Blue Screen of Death and restarts. I’m down to my last 2GB of memory—not sure if that’s enough to keep things running smoothly or if it's part of the mess. Also, this thing runs hot as hell. Even with an external cooling pad underneath it, it still feels like it's melting, so maybe the fan isn't doing its job properly. This keeps happening about once a week. Honestly, I don't think I'm even pushing it; I literally only had Chrome open. If anyone actually knows what the hell is going on and how I can fix this, I would seriously appreciate the help. 🙂

Anyway, here's the log:

Problem signature:
Problem Event Name: Blue Screen of Death
OS Version: 6.1.7600.........
Locale ID: 1050

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: A24AF024
BCP3: F2000040
BCP4: 00000800
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082417-23368-01.dmp
C:\Users\komp\AppData\Local\Temp\WER-68234-0.sysdata.xml
Andrew Peterson2 Andrew Peterson2 Active Member
148 messages
joined May 2013
#2 ·
Maybe start by blowing out the dust from the inside using a compressor—or just find someone who owns one and ask them to give it a good blast...

Run a memtest; there's this tool called "memtest86" floating around online for testing your RAM

It’s not impossible that the CPU is actually the culprit here

Sent from my ASUS_Z00AD via Tapatalk
Kate Harris6 Kate Harris6 NewcomerOP
4 messages
joined Jan 2020
#3 ·
Andrew Peterson2 said:Maybe start by blowing out the dust from the inside using a compressor—or just find someone who owns one and ask them to give it a good blast...

Run a memtest; there's this tool called "memtest86" floating around online for testing your RAM

It’s not impossible that the CPU is actually the culprit here

Sent from my ASUS_Z00AD via Tapatalk


Alright, I ran the memtest on the rig. Six full passes, six hours total, and not a single damn error. What else am I looking at here?
I guess I'll try to track down some cleaning supplies for the tower and the fans then. Thanks.

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