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Laptop stuck during new OS installation

Started by Donna Miller4 · · 👁 6 views · 8 replies

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Participants Donna Miller4Michael Jackson10Benjamin Brooks2Noah Miller6
Donna Miller4 Donna Miller4 MemberOP
16 messages
joined Dec 2021
#1 ·
Hey everyone. I could really use some help here—I’ve got this old Dell Latitude laptop that was running fine on Windows 8 and Windows 10, but then out of nowhere, it just turned into a total snail. I decided to toss in another gig of RAM, so I'm sitting at 3GB now, powered by an Intel Core 2 Duo 2.0 GHz. So, here's the deal: I try installing 64-bit Windows 7, and everything goes smoothly. But then, because why not, I get a sudden urge to try Windows 8.1. That’s when things go south. Everything feels smooth enough while it's moving, but once it hits "Finalizing your setup"... nothing. It just hangs there forever. Seriously, I sat there all night waiting for it to finish, and absolutely nothing happened. Zip. Nada. Then I figured, fine, let's just go back to basics and install a standard 64-bit Windows XP Professional SP3. The installation actually works and writes to the disk, but then we hit the same wall. Black screen, followed immediately by that "press any key to boot from..." prompt. It just refuses to actually finish the setup. I did pick up a used 500GB HDD recently. Maybe it was wiped via the BIOS or something? I remember reading somewhere that I might need to disable a specific setting in the BIOS regarding SATA drives, but I have no clue which one. Does anyone know how to actually get an OS to stick on this thing? I've got Windows 8, 8.1, 7, 10, and XP ready to go. Honestly, I'd settle for just getting XP working, but if it won't finish the install, what am I supposed to do? Any help would be huge. Thanks in advance!
Michael Jackson10 Michael Jackson10 Active Member
140 messages
joined Feb 2023
#2 ·
First suspicions? It’s gotta be the installation media or the HDD...
Since you mentioned trying several different OSes and none of them can finish installing, I’m guessing at least one should have worked. That points the finger straight at the hard drive. Let's be real, a used laptop HDD isn't exactly a prize: I've had drives die on me while they were sitting perfectly still on my desk, doing absolutely nothing. How long a used drive actually lasts is basically a total lottery, no matter how much you baby it. And when you're dealing with used gear, things just go south fast.

To start, I’d run a solid test on that HDD independently—hook it up to another PC or take it to a repair shop—before moving on to anything else.

Regarding the install: I don't remember it perfectly, but I'm pretty sure Windows XP didn't have built-in drivers for AHCI SATA HDDs, so you had to find media that included them. That's why everyone used to jump into the BIOS and switch from AHCI to IDE (Legacy or whatever it's called there). There wasn't a massive performance difference, especially on laptops, and it made installations a breeze.
Windows 8.1 and Windows 10 support AHCI out of the box, though personally, I’d steer clear of any Windows 8.x versions if I could help it. Windows 8.1 was a bit more "civilized" than the original Windows 8, but it was still just slightly more usable than that disaster of a predecessor.
So, here’s how I’d narrow it down: Try Windows 10 if it works (just double-check that the drivers you need actually exist, since they're phasing out old hardware so fast), or go with Windows XP if you really have to. Also, after all those failed attempts, if the drive turns out to be fine, don't just blindly click through the installer. When you get to the partition selection, stop and think: wipe all existing partitions and create a brand new one. You don't want any leftover junk from those previous tries messing things up...
Benjamin Brooks2 Benjamin Brooks2 Member
27 messages
joined Jun 2020
#3 ·
Robert Fox78 said:And that’s where things fall apart—everything runs smooth and steady until it hits "Finalizing your setup." It just hangs there. Won't finish. I waited all night and nothing... absolutely nothing. So, I try installing a standard Windows XP Professional sp3, probably the 64-bit version, and everything seems fine at first. It writes the system to the drive, then—boom—black screen. It loops back to "press any key for..." and still won't finalize the install.

The "press any key for... boot CD/DVD" thing happens after the reboot?

If you've got multiple hard drives, the BIOS might be set to a specific one. You install to a different drive, it tries to reboot, and then can't find the right one. I’ve had a drive before that could read and write just fine, but the boot sector was trashed, making an OS install impossible.

I'd check the boot order in the BIOS first. If you're installing an OS, you start with the CD/DVD, then after the reboot, go into the BIOS and switch the priority from the CD/DVD to the HDD.

Still doesn't explain how the installation actually went down. Did you format everything? New partitions???

I knew it. I tried wiping all the partitions and recreating them, but no luck. Then I'd run the XP installer just to make the partitions, kill it, then try installing Windows 7 onto those XP partitions instead. Spent hours cycling through every possible combination.

There's also Ubuntu live CD. Boot from that, or try installing 🤔
Donna Miller4 Donna Miller4 MemberOP
16 messages
joined Dec 2021
#4 ·
Thanks for the help, guys. I think I’m gonna have to give that Ubuntu live CD a shot, but how do I actually install it? Just grab it online from my Downloads folder and burn it to a CD?
And can I just boot from a thumb drive if I clear out an old USB stick, set it as the first boot device in the BIOS, and run it from there??? Honestly, I’m lost.
I already tried installing Windows 7 and was just supposed to grab some drivers, but being the idiot I am, I found a DVD with 8.1 and totally trashed everything. I’ll play around with it a bit more, but man, I’m right on the edge here—between this whole mess, literal earthquakes, and these damn pigeons that won't leave me alone. They've been cooing and clattering away since sunrise because they want the cash to build a nest right on my window—non-stop bringing in "building materials"—branches and all. I throw them off, try to scare them away, but it's useless. Pigeons are hands down the most stubborn, annoying creatures on the planet.
I actually feel bad for them; I’d let them build the damn nest if I could, but my feather allergy is killer and they’ll just make a massive mess. They've got 11,190 other spots to pick, but no—they have to pick right in front of my face. Add all this other crap on top of that, and how are you supposed to stay sane???
Anyway, thanks boys. I'm gonna try to get this sorted again—thinking I'll stick with Windows 7, since if it worked once, maybe it'll work again... Cheers and thanks again.👍🙂
Noah Miller6 Noah Miller6 Active Member
56 messages
joined Jul 2010
#5 ·
As you mentioned yourself, it tells you "everything is going smoothly, installing the system to the disk—and then it just stops"—followed by "press any key for..."

Once that part is finished, pull out your installation media (whether it's a DVD or a USB drive) and the setup will wrap up.
Go into your BIOS and set your laptop to boot from the hard drive, because clearly, some other First boot device is currently taking priority.
Benjamin Brooks2 Benjamin Brooks2 Member
27 messages
joined Jun 2020
#6 ·
Who knows, maybe they don't know English well enough to understand what "First boot device" actually means. It caught my eye too. It says "press any key for...", but you shouldn't press anything. Just wait a few seconds.
Donna Miller4 Donna Miller4 MemberOP
16 messages
joined Dec 2021
#7 ·
Benjamin Brooks2 said:Who knows? Maybe he knows German and doesn't realize what "First boot device" actually means. That caught my eye too—that "press any key for..." prompt. You aren't supposed to touch anything! Just sit there and wait a few seconds.

I know, I know, but nothing was working... anyway, I finally managed to get Windows 7 64-bit installed today and everything went smooth. It’s running a little sluggish right now, but I still need to load all the drivers, then it should be solid. I had to shrink my 500 GB partition down to 400 GB just to cram the OS into the new space. Hopefully, whatever junk was left on that remaining 100 GB didn't cause issues...
Thanks everyone, stay safe out there. Now I’m gonna go upgrade the system with drivers, apps, and all that good stuff... Man, it feels like a massive weight has been lifted off my shoulders. This constant headache with OS installations can seriously drive a person insane. Honestly, I feel like a new man.😛🙏
Benjamin Brooks2 Benjamin Brooks2 Member
27 messages
joined Jun 2020
#8 ·
Not sure why you don't have 32-bit, since you've got 3 GB 🙂

You need 64-bit to go over 4GB. It might be lagging because you don't have at least 4GB, which is basically the bare minimum for 64-bit. Even my desktop feels sluggish with 4GB on Windows 7 64-bit.

Plus, if you're on a laptop, the integrated graphics will eat up a few gigs too. Haha. That's just not enough for 64-bit.
Michael Jackson10 Michael Jackson10 Active Member
140 messages
joined Feb 2023
#9 ·
Benjamin Brooks2 said:I don't get why you wouldn't just go 32-bit if you've only got 3 GB 🙂

If you want to use more than 4GB, you definitely need Windows 10 64-bit. But honestly, if you aren't even hitting the 4GB mark, the system might feel sluggish since that’s basically the baseline for 64-bit. Even my desktop feels like it's dragging with just 4GB and Windows 7 64-bit.

Plus, if it's a laptop, that integrated graphics card can gobble up a few gigs too, haha. 3 GB is just cutting it too close for 64-bit.

Let's cut out the emojis and the misinformation, alright?
- Officially, the bare minimum for Windows 10 64-bit is 2 GB of RAM. Sure, it won't run smoothly, but switching to 32-bit isn't going to be any better—it's just theoretical at that point...
- In the real world today, you really need about 4 GB for Windows 10 64-bit. And even then, you'll hit that limit fast because the OS will grab whatever extra RAM it sees available...

Bottom line: you can install a 64-bit version of anything on 3 GB if you really want to, or if there's some other specific reason.

Also, what do you mean an "integrated" GPU "eats a few gigs"? Eats what? Cheese? What kind of integrated graphics is pulling "a few gigs" when it can't even theoretically access that much?
Your average laptop setup uses up to 0.5 GB, so the system reports about 3.5 GB available... whereas a dedicated card usually takes maybe 256/512 MB.
GPU usage doesn't depend on whether the OS is 32 or 64-bit; it depends on the hardware architecture. The strongest integrated option out there right now is probably the AMD Ryzen 3400G, which can take up to 2 GB... but back when this laptop was made, that wasn't even on the radar.

The bigger issue here is that they added 1 GB of memory first (we don't even know if it's actually being recognized), and then later tossed in a used hard drive. We have no idea if either of those parts are even working properly...

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