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HP Wi-Fi isn't working

Started by ironmason18 · · 👁 4 views · 8 replies

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Participants ironmason18analogtiger19Eric AlvarezAdam Moore3Alex Johnson4Larry Ortiz5
ironmason18 ironmason18 MemberOP
23 messages
joined Feb 2012
#1 ·
Hi there,

I'm working with an old Dell OptiPlex running Windows 7, and I'm having a nightmare trying to get the Wi-Fi to actually show up.
Right now, I've got my modem hardwired through AOL, and everything is working perfectly fine—but I'm trying to get this machine onto my Wi-Fi via a separate router. I've gone through the trouble of downloading every possible wireless driver available on HP's support site, but nothing is working. When I check the Device Manager, there’s absolutely nothing listed under wireless drivers. The only thing appearing is the Local Area Connection. I've tried both Realtek and Intel drivers, but it's just... nothing. It's incredibly frustrating because when I run the installers, they claim the installation was successful, yet when I look back at the Device Manager, all I see is that single Local Area Connection.
If anyone out there knows how to fix this mess, I would be sincerely grateful for any help.
analogtiger19 analogtiger19 Active Member
134 messages
joined Dec 2016
#2 ·
Is your Wi-Fi actually turned on on the laptop? Is the indicator light even lit?

EDIT: Wait, hold on, this is a microtower, not a laptop? Are you even sure there’s a Wi-Fi adapter installed? Wireless card is optional in a microtower...
ironmason18 ironmason18 MemberOP
23 messages
joined Feb 2012
#3 ·
analogtiger19 said:Is your Wi-Fi actually toggled on on that laptop? Just curious—is the indicator light glowing at all?

Wait, hold on... is this actually a microtower and not a laptop? Are you absolutely certain there's even a Wi-Fi adapter in there? It’s worth noting that the wireless card isn't actually a mandatory component. It’s strictly an optional add-on if you need it. So, I was looking at this microtower setup...

It’s not a laptop...
I mean, I honestly don't know... do you actually have any idea how to go about checking that?
Eric Alvarez Eric Alvarez Member
31 messages
joined Jan 2017
#4 ·
It seems to me like you don't even have that wireless card installed. xD Why not open it up and check if anything besides a GPU is actually plugged into a PCIe slot?
ironmason18 ironmason18 MemberOP
23 messages
joined Feb 2012
#5 ·
So, I did a little digging online and stumbled upon this 😵

Networking
Ethernet (RJ-45): Integrated 10/100/1000M Gigabit Ethernet Controller
Wireless*: HP 802.11a/g/n 2x2 Wireless dual-band PCIe (optional)
NOTE: * Wireless cards are optional or add-on features and requires separately purchased wireless access point and internet service. Limited availability of public wireless access points.
Adam Moore3 Adam Moore3 Regular
322 messages
joined Jun 2014
#6 ·
It’s actually pretty simple to fix this without even needing a forum, isn't it? 😬
ironmason18 ironmason18 MemberOP
23 messages
joined Feb 2012
#7 ·
It was honestly such a massive mistake on my part, because I only just picked up that HP
last summer. 😠If anyone actually knew what they were getting into with this model, they wouldn't even dream of touching it.
Alex Johnson4 Alex Johnson4 Newcomer
5 messages
joined Nov 2007
#8 ·
ironmason18 said:honestly such a joke, since I picked up that HP
last summer and if people actually knew the deal with these things, they wouldn't even touch it 😠

I mean, you rarely see a desktop coming with a Wi-Fi adapter right out of the box anyway.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#9 ·
ironmason18 said:It’s honestly such a bad move—I actually picked up that HP last summer
and if I’d known this was an issue, I wouldn't have touched it with a ten-foot pole.😠


If you really can't stand running cables, you can just plug in a USB adapter, install the drivers, and boom—you've got Wi-Fi on your desktop. It's pretty straightforward, right? Plus, it looks like it's still on sale at Best Buy...

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