#1 ·
So I've got this Dell Inspiron 5520, it's about 3 years old now, and I've been dealing with this incredibly annoying issue lately where the whole thing just freezes up randomly. Then, after maybe 20 or 30 seconds—who even knows how long—it suddenly unfreezes itself. And man, it happens way too often...
I'm honestly stumped on what's causing this. I did a fresh install of Windows 10 relatively recently, so I really don't think the OS is the culprit, and there's no way this machine is underpowered because it's actually a pretty solid laptop.
I've already run some diagnostics using HD Tune, memtest86 and HDSentinel, but absolutely nothing is flagging an error. Everything looks fine according to those tools.
Could it be a driver issue? Like, maybe I messed something up during the installation process? I don't want to believe I screwed up, but is there any way to actually test for that?
Also, it just hit me—this thing is probably filthy. Like I said, I've had this laptop for about 3 years and I haven't cleaned out the dust once. Could that actually be causing these kinds of freezes? It feels a little weird that dust would cause a total system hang like this, especially since I haven't noticed it getting insanely hot or anything...
Anyway, does anyone have any ideas or advice on what I should try next?
PS: Here are the specs:
Operating System
Microsoft Windows 10 Education 64-bit
CPU
Intel Core i7 @ 2.20GHz 55 °C
Ivy Bridge 22nm Technology
RAM
6,00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Dell Inc. 0XWH1P (U3E1)
Graphics
Generic PnP Monitor (1366x768@60Hz)
Intel HD Graphics 4000 (Dell)
1024MB AMD Radeon HD 7600M Series (Dell)
Hard Drives
Drives 699 GB Western Digital WDC WD7500BPVT-75HXZT3 (SATA) 41 °C
Optical Drives
PLDS DVD+-RW DS-8A8SH
Audio
High Definition Audio Device
I'm honestly stumped on what's causing this. I did a fresh install of Windows 10 relatively recently, so I really don't think the OS is the culprit, and there's no way this machine is underpowered because it's actually a pretty solid laptop.
I've already run some diagnostics using HD Tune, memtest86 and HDSentinel, but absolutely nothing is flagging an error. Everything looks fine according to those tools.
Could it be a driver issue? Like, maybe I messed something up during the installation process? I don't want to believe I screwed up, but is there any way to actually test for that?
Also, it just hit me—this thing is probably filthy. Like I said, I've had this laptop for about 3 years and I haven't cleaned out the dust once. Could that actually be causing these kinds of freezes? It feels a little weird that dust would cause a total system hang like this, especially since I haven't noticed it getting insanely hot or anything...
Anyway, does anyone have any ideas or advice on what I should try next?
PS: Here are the specs:
Operating System
Microsoft Windows 10 Education 64-bit
CPU
Intel Core i7 @ 2.20GHz 55 °C
Ivy Bridge 22nm Technology
RAM
6,00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Dell Inc. 0XWH1P (U3E1)
Graphics
Generic PnP Monitor (1366x768@60Hz)
Intel HD Graphics 4000 (Dell)
1024MB AMD Radeon HD 7600M Series (Dell)
Hard Drives
Drives 699 GB Western Digital WDC WD7500BPVT-75HXZT3 (SATA) 41 °C
Optical Drives
PLDS DVD+-RW DS-8A8SH
Audio
High Definition Audio Device