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Hard drive died

Started by Nathan Rodriguez3 · · 👁 4 views · 4 replies

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Participants Nathan Rodriguez3George Sanders37wiredcanyon94Lisa Thompson72darkowl72
Nathan Rodriguez3 Nathan Rodriguez3 NewcomerOP
8 messages
joined Mar 2009
#1 ·
Hey everyone, I need some serious help here...

My hard drive just died on me. My PC won't boot, and since there's this slight vibration, I'm guessing it's an electronics issue rather than a dead motor. Maybe.

The worst part? It's loaded with family photos and videos of my kids. This is bad.

I was an idiot and didn't make a backup.

Is there anyone out there who can help me fix this? I'll make it worth your while if you can save this drive.
I honestly feel like crying, otherwise my wife is going to kill me.🙂

Drive specs:
Western Digital Blue 7200.11 500GB
S/N: 9QM3KWDL ST 3500620AS
P/N: 9 BX144- 100

I'm looking for someone who might be able to tinker with this. Maybe an enthusiast or someone working at a local PC repair shop who could find a replacement PCB. Again, I'll definitely compensate you for the help.

P.S.; I know those big data recovery companies exist online, but they are way out of my budget right now.
George Sanders37 George Sanders37 Active Member
172 messages
joined Aug 2013
#2 ·
No matter how you look at it, you’re going to need a repair shop to get any actual results. First, you have to figure out if it's even a hardware issue—it might just be some software glitch.

If those files actually matter to you, I wouldn't let just anyone poke around inside the drive. They'll probably just end up saying, "Sorry, my bad," and then you're left with zero data.
wiredcanyon94 wiredcanyon94 Active Member
129 messages
joined Nov 2022
#3 ·
George Sanders37 said:No matter how you slice it, you’re going to need a professional if you want any actual results. You have to figure out what's actually wrong with the drive first—it might just be a software issue.

If those files actually matter to you, don't let some random guy poke around in your hard drive. He'll just end up saying "my bad, sorry" right when your data is gone for good.

The point of my underlining there is to suggest that the data might have been recoverable before some amateur started messing with it.
Once they start tinkering, you aren't just looking at them failing; you're looking at them potentially nuking the data so badly that even a pro can't touch it.

That's essentially what I was getting at with the underlined part in George Sanders37's post.
Lisa Thompson72 Lisa Thompson72 Member
19 messages
joined May 2015
#4 ·
I’m wondering if your operating system is just acting up or if the drive itself is actually failing to read. You should probably check the BIOS first to see if the HDD even shows up; if it does, there might still be some hope. Maybe try plugging it into a different machine to see if you can pull your files off, or if the drive was partitioned and you don't have anything critical on the system partition, you could just try a fresh OS reinstall. Just a heads-up though, trying to swap out the controller board usually ends up corrupting your data anyway—those old tricks for SATA drives don't really work as reliably as they used to.
darkowl72 darkowl72 Regular
311 messages
joined Oct 2015
#5 ·
Even if someone managed to find an identical drive, they’d have to go through hell swapping out the electronics—wasting hours on guesswork about whether the platters and firmware actually match. Honestly, I have no idea how you were even planning to pay back 🤷
.
Also, I don't know if you've looked into data recovery prices lately. They've dropped enough that you don't need to sell a kidney just to get one drive back. Just Google it; there are plenty of specialized firms with the actual gear to handle this. Check these guys out:

http://www.infolab.com/pricing/

Yeah, diagnostics are usually free, which means you drop the drive off, they figure out what's wrong and give you a quote for the recovery and transferring everything to a new medium... If the price is too steep, just say thanks and walk away to check a few other shops...

Further down the page, you can see an example price for three hours of labor $133... Is it expensive? Yeah, sure, it's pricey. But it's nowhere near what it used to cost. And maybe it won't take a full three hours. If the files on that drive are critical, it's worth it.

Just like everyone else already told you: stop touching the drive. Don't turn the computer back on. Just pull the drive out and try not to drop 😬, because every single time you power that thing up, you're killing your chances of getting anything back...

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