Seagate Expansion

Hi there,
My macOS has stopped recognizing my external hard drive. Everything was working perfectly fine until yesterday, but today when I plug it into my laptop, it just says it can't find it. I've already tried plugging it into two other computers, but I'm getting the exact same result on all of them. The specific hard drive model is wdbkxh5000abk

Look, if you play your cards right, I might be able to help you out.
Since we're dealing with an external hard drive, it could easily be a faulty cable or some fried electronics.
I’d suggest pulling the hard drive out and plugging it directly into a computer's internal SATA port just to test it.
If it works, then you know the issue lies with the enclosure.
If it doesn't, the data might still be on the hard drive, but the first sectors could be corrupted—which can sometimes be fixed, if you know what you're doing.
Alternatively, the hard drive might be dead, meaning you'll have to pay a massive premium to a data recovery lab to pull files straight from the platters.
One thing is certain: a hard drive should never take a hit or be dropped.
And don't ever just yank the cable while it's powered on; you need to eject it properly.

Hi, I have a Seagate Expansion that took a fall recently, and now it won't mount. My computer recognizes the drive and the indicator light stays on, but it just makes a buzzing sound and won't let me access any data. Is there any way to fix this?

Most likely not.
You aren't going to be able to fix this at home—there's just no way. It’s a mechanical hard drive, so several things could have gone wrong inside—maybe the head crashed onto the platter, or the platter itself is cracked.

If you really need those files, you could try reaching out to a professional data recovery service, though I guess that can get pretty expensive.
Honestly, you might just have to say goodbye to this hard drive.

It’s probably just like Anthony said. There’s a slim chance the drive survived depending on how hard it took the hit. If the heads stayed parked in their bays and didn't crash, you might be able to get it running—maybe a tiny solder joint on the PCB or the connector just snapped. But honestly, it's all guesswork at this point. If you're feeling brave, crack it open and try connecting it directly to your PC. If those files are actually life-or-death, then reach out here: