#1 ·
Hey there,
My parents are using a Dell Inspiron paired with a Logitech M235 wireless mouse. Everything was running perfectly until about a month ago, but now things have taken a bizarre turn:
1. Every single time they jump on a Skype call, the mouse just dies. It completely cuts out. And once the call ends? Forget about it. The mouse won't come back to life unless I physically unplug the receiver and plug it right back in.
2. The exact same thing happens whenever they plug a USB drive or an external hard drive into the laptop.
They're running Windows 8.1.
Has anyone else dealt with this kind of nonsense?
I tested the mouse on my work laptop and it works flawlessly, so the mouse itself isn't the issue.
My parents are using a Dell Inspiron paired with a Logitech M235 wireless mouse. Everything was running perfectly until about a month ago, but now things have taken a bizarre turn:
1. Every single time they jump on a Skype call, the mouse just dies. It completely cuts out. And once the call ends? Forget about it. The mouse won't come back to life unless I physically unplug the receiver and plug it right back in.
2. The exact same thing happens whenever they plug a USB drive or an external hard drive into the laptop.
They're running Windows 8.1.
Has anyone else dealt with this kind of nonsense?
I tested the mouse on my work laptop and it works flawlessly, so the mouse itself isn't the issue.