#1 ·
So, my new Dell Aspire 3 just arrived today, picked up from Best Buy
but instead of a working machine, I'm staring at an EFI shell because there's no OS installed. I tried running a Windows 10 installation from a bootable USB, but here’s the kicker: the installer can't even see my SSD during the partitioning stage. It keeps prompting me to load drivers just to recognize the drive. I've spent way too much time hunting for these drivers on the Dell support site and even checked the manufacturer's page for the SSD itself, but absolutely nothing is turning up.
To be specific, what have I actually attempted?
I went into the BIOS and disabled Secure Boot. I even set a BIOS password just to try and toggle the Secure Boot mode settings, but no luck—the SSD remains invisible. To make matters worse, the BIOS seems stuck in UEFI mode with no other options.
Next, I tried booting into Ubuntu, but that couldn't see the SSD either.
Then I moved on to Hiren's Boot CD, but not a single utility included in that toolkit can detect the drive, even though the BIOS clearly shows it's present.
I'm going to upload some screenshots of my BIOS settings; please, if anyone has a solution, let me know before I lose my mind.
https://ibb.co/fx84qf8
https://ibb.co/GxwPgTK
https://ibb.co/gVwJ6jZ
https://ibb.co/pJg4z7j
https://ibb.co/Xs2xW7M
https://ibb.co/GxwPgTK
but instead of a working machine, I'm staring at an EFI shell because there's no OS installed. I tried running a Windows 10 installation from a bootable USB, but here’s the kicker: the installer can't even see my SSD during the partitioning stage. It keeps prompting me to load drivers just to recognize the drive. I've spent way too much time hunting for these drivers on the Dell support site and even checked the manufacturer's page for the SSD itself, but absolutely nothing is turning up.
To be specific, what have I actually attempted?
I went into the BIOS and disabled Secure Boot. I even set a BIOS password just to try and toggle the Secure Boot mode settings, but no luck—the SSD remains invisible. To make matters worse, the BIOS seems stuck in UEFI mode with no other options.
Next, I tried booting into Ubuntu, but that couldn't see the SSD either.
Then I moved on to Hiren's Boot CD, but not a single utility included in that toolkit can detect the drive, even though the BIOS clearly shows it's present.
I'm going to upload some screenshots of my BIOS settings; please, if anyone has a solution, let me know before I lose my mind.
https://ibb.co/fx84qf8
https://ibb.co/GxwPgTK
https://ibb.co/gVwJ6jZ
https://ibb.co/pJg4z7j
https://ibb.co/Xs2xW7M
https://ibb.co/GxwPgTK