#1 ·
Hey everyone, I’m trying to adjust the margins for some printing jobs on my HP ENVY 6000. I'm specifically printing tickets through an online shop.
Their setup requires running their own Ticketmaster service—which is definitely up and running on my end. The thing is, when you hit "Print" on the website, it doesn't trigger the standard browser print dialog box at all.
The drivers are all set, and I'm running Windows 10. The headache is that no matter what I tweak in the printer settings, the device just completely ignores the driver options whenever I try to print via the shop's interface. It's like the settings aren't even being read.
I ran into this exact same wall about two years ago—back then I was using the same model, though if I recall correctly, I was on Windows 8.1. At that time, I managed to dig through the printer files, found a .ini or .dll file, and manually edited the margin values. That fixed it right up, but now I can't find the specific file where those settings are buried.
Does anyone have any leads or ideas on how to track this down?
Their setup requires running their own Ticketmaster service—which is definitely up and running on my end. The thing is, when you hit "Print" on the website, it doesn't trigger the standard browser print dialog box at all.
The drivers are all set, and I'm running Windows 10. The headache is that no matter what I tweak in the printer settings, the device just completely ignores the driver options whenever I try to print via the shop's interface. It's like the settings aren't even being read.
I ran into this exact same wall about two years ago—back then I was using the same model, though if I recall correctly, I was on Windows 8.1. At that time, I managed to dig through the printer files, found a .ini or .dll file, and manually edited the margin values. That fixed it right up, but now I can't find the specific file where those settings are buried.
Does anyone have any leads or ideas on how to track this down?