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How to report or critique a moderator?

Started by loneviper2 · · 👁 4 views · 11 replies

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Participants loneviper2Grace Wood5Sophia Thomas7Michelle EvansWilliam Bennett53
loneviper2 loneviper2 MemberOP
17 messages
joined Aug 2013
#1 ·
The way this subforum is set up, it seems like we’re only allowed to voice our opinions on specific, isolated incidents involving moderation.
But honestly, shouldn't we as community members have a way to discuss the overall direction and management of this forum as a whole?
Why is that being blocked? Why does it feel like every thread trying to open up that conversation gets shut down immediately?
Grace Wood5 Grace Wood5 Active Member
116 messages
joined Aug 2010
#2 ·
Me, a mogul?
Not a chance, man. 🙏

Look, it’s because I can't stand the sight of an xyz moderator, so I take every opportunity to mess with them. They held a grudge against me for "obvious reasons," and now, apparently, everything I say about them deserves a total beatdown.
Take a powerhouse intellectual like myself 🙂 and multiply that by at least a few dozen idiots, and you end up with a thread packed with nothing but mindless insults titled "let's just trash anyone who annoyed us."
How long do you think a glorious thread like that would even last? 🙂
Sophia Thomas7 Sophia Thomas7 Active Member
183 messages
joined Aug 2015
#3 ·
loneviper2 said:The way this subforum is set up, you can only complain about one specific issue or a single disagreement with a moderator.
But how are we supposed to actually discuss the overall moderation style on this board?
Why is that off-limits? Why does every thread trying to bring this up get shut down immediately?

It’s because "general moderation talk" becomes a catch-all excuse for everything. You end up with threads like, "That crazy mod over on the main board was being totally unreasonable, screw him!" Then I have to ask which specific post they're talking about, and before you know it, we're looping back to some minor incident from xyz years ago.

Direct feedback is fine, but generalizations don't lead to actual critique—they just turn into a hunting ground for trolls.
loneviper2 loneviper2 MemberOP
17 messages
joined Aug 2013
#4 ·
Isn't it a little strange that out of this entire forum, there isn't a single thread where we actually get to say how satisfied we are with the moderation? Instead, our only option seems to be asking a question, only to have it shut down immediately. The excuse is always the same: they claim the topic would "insult the moderators" or some other nonsense. It’s ironic, really, because half the threads here feel like an insult to everyone else. Let's give the community a fair chance to share their thoughts on how this place is being run.
Michelle Evans Michelle Evans Regular
320 messages
joined Jan 2013
#5 ·
loneviper2 said:The way this sub-forum is set up, you can only critique specific issues or disagreements with the mods.
But how are we supposed to comment on the overall moderation style here?
Why is that blocked? Why does every thread trying to bring this up get shut down immediately?

That’s a misunderstanding of our guidelines. We close threads when users fail to provide any actual evidence for their complaints. For example, if someone claims certain things always or never happen on a specific document but doesn't include a link to prove it, there's no way to address the issue. Without proof, it's impossible to investigate, and these threads usually just turn into venting sessions or attacks on the moderators. That isn't what these rules were designed for.

Additionally, if one person complains about one document, another about a second, and a third about a third, those naturally need to be separate threads. Keeping them all in one massive topic makes everything impossible to track.

Both of these approaches have proven to be the most effective way to manage things, and they aren't going to change anytime soon...
Michelle Evans Michelle Evans Regular
320 messages
joined Jan 2013
#6 ·
loneviper2 said:Isn't it strange that out of this entire forum, there isn't a single thread where we can actually say how satisfied we are with the moderation? Instead, our only option seems to be asking a question that gets shut down immediately. They always claim the topic is "insulting the mods," even though half these threads are just insults directed at everyone. Let's give the members a chance to share their thoughts on how the forum is run...

Where is this "always" happening? Which specific threads haven't allowed people to express satisfaction with the moderation? And where exactly on this forum are half the topics composed of insults toward everyone?
I've already explained via private message how appeals should be structured, pointing you toward the guidelines in this PDF, and my colleague also explained it to you publicly here. Threads need to be formatted so that you actually back up your claims. This thread still doesn't do that; it’s just a collection of personal impressions. If I close a thread like this after I've previously guided you on how to format posts and asked you to follow the rules, and you still don't comply, then what is the issue?...
loneviper2 loneviper2 MemberOP
17 messages
joined Aug 2013
#7 ·
Michelle Evans,

Like I mentioned before, this isn't about one specific incident. It’s more about giving everyone here a dedicated space—just one clear spot on the forum—to actually voice their thoughts on how the site is being run and how the moderation works.

Think of it like professor evaluations at a university, or even general elections where we get to vote on our political leaders; it's just part of a healthy system to give people a say. We need a chance to share our impressions of how this community is managed without every single interaction being boiled down to a simple Q&A or a debate over whether a suggestion was "respected" or not.
Michelle Evans Michelle Evans Regular
320 messages
joined Jan 2013
#8 ·
I'm still waiting on some answers to my questions:
1) What exactly does "always" mean in this context?
2) Which specific topics are you referring to where people haven't had the chance to express their satisfaction with the moderation?
3) Which sections of this forum are you claiming are filled with nothing but insults toward everyone involved?

I'd appreciate some clarity here...
William Bennett53 William Bennett53 Regular
491 messages
joined Sep 2016
#9 ·
To be perfectly clear, this individual has already engaged in this exact debate with me, both publicly () and through private messages.
I don't believe it's a matter of loneviper2 failing to grasp the answer; rather, she simply finds the conclusion disagreeable. Regardless, I would like to kindly—yet firmly—request that once this thread concludes, no new topics regarding this same subject be opened.
loneviper2 loneviper2 MemberOP
17 messages
joined Aug 2013
#10 ·
Michelle Evans said:Still waiting to hear back on the questions I asked:
Where exactly is "always"?
Which specific threads haven't given people a chance to weigh in on how they feel about the moderation lately?
Which specific corners of this forum are we talking about—the ones where half the threads are basically just people taking shots at everyone else?

I'm looking for some answers. Thanks.

Odgovori:
When I say we can't really gauge how satisfied everyone is with the moderation here, this is exactly what I mean: there isn't a single dedicated space where we can actually voice our thoughts on how the forum is being run overall. If you try to bring up the subject in any other thread, your post just gets wiped because it’s considered "off-topic." On this specific sub-forum, the only way to speak up is to comment on a specific post or react to a moderator's individual action that felt out of line. It feels like trying to give feedback to a manager when they've locked the office door and only left a tiny suggestion box for specific complaints.
If you're looking for some actual proof, just take a look at the most active threads over on the Politics subforum:
Regarding the topic about Željko Markić: Violently happy posted, "Not that I’m trying to brag or anything, but I’ve got such incredible intuition, I can practically see things coming before they happen, just like Vicko in his midsection." Or maybe...
The topic of the right-wing conservative club, where Zmay says...
The GOP doesn't stand for anything under this guy's leadership, just like he doesn't stand for anything other than being a spineless coward who bows down to whatever bureaucrats in D.C. are pulling the strings.

By constantly obsessing over the micro details, you’re actually making it impossible for us to discuss the big picture. Here’s an example: if a user feels that a specific moderator—or even the entire moderation team—is driven by a particular political worldview, the response is always, "Show me proof." So, the user provides a screenshot of a conversation where a mod responds to a comment in a way that perfectly aligns with that specific ideology, even if it doesn't match the user's own views. And there’s a very high chance that that same ideological bias will be echoed by most, if not all, of the other moderators.
So, what can a forum user actually do? Where are we supposed to go when we want to voice our thoughts? It feels like a huge number of people here share this same frustration—that sense that they don't really have a platform to speak up about the things they care about. On the surface, everything looks totally transparent, like there’s an open door for everyone to weigh in, but unfortunately, that just isn't the reality.
Michelle Evans Michelle Evans Regular
320 messages
joined Jan 2013
#11 ·
loneviper2 said:Replies:
1) and 2) When I say we can't gauge how satisfied we are with the moderation, I mean there isn't a single space where users can actually voice their overall opinion on how this forum is managed. If you try to start a discussion about it on any other thread, it gets pulled because it's considered off-topic. On this specific sub-forum, the only option is to comment on a particular post or a specific moderator action that felt out of line.

It seems to me my English is perfectly clear. And if I say you're free to complain about whatever you want, provided you back it up with links, then that simply means you have the freedom to complain as long as you provide evidence. Which brings us to the next point:
3) If you need actual examples, take the most popular Politics sub-forum, for instance:
In the thread about Željko Markić: Violently happy wrote, "Not to brag or anything, but I'm such an intense empath, I almost saw visions like Vicko in the midsection." Or perhaps
In the thread regarding the right-wing conservative club, where Zmay says
"this young guy represents nothing, just like he's nothing more than a colorless coward and a jealous jerk from D.C."

You make this claim that half the threads on this entire forum are allegedly offensive (and we have over 100,000 threads here), yet when I ask for proof, you only point to two posts in two different threads. I want to emphasize—out of 100,000 topics, those two posts are your only evidence for the claim that half of them are insulting. That is exactly why links are necessary. We don't have time for non-constructive whining that serves no purpose. If you think something is offensive, use the report button. If there’s no response after 24 hours, reach out to the moderators or start a thread here. But please, don't come here making false claims that half the forum is full of insults.

And I am asking you, truly, please stop reposting the same question every few days. The answer will remain the same—no, we won't allow baseless sniping at the moderation team.
William Bennett53 William Bennett53 Regular
491 messages
joined Sep 2016
#12 ·
A certain sense of déjà vu...
I find myself quoting a few lines from my own extensive private correspondence with Honey:
Am I permitted to write exactly what I think of you on a thread without restriction?
Should a forum really grant equal platform to the rhetoric of an ISIS leader who believes everyone failing to adhere to his religious doctrines should be wiped off the face of the earth, including Pope Francis?
These questions are hypothetical, of course, but if the answer were "yes," then perhaps we would be looking at the kind of forum you desire. And that is not what this forum is.

And following her response:
Hmm, so in the aforementioned debate between Pope Francis and an ISIS leader, is your primary concern that the moderators shouldn't belong to an organization advocating for one side or the other?
Is it not more important to you that the rules governing what is permissible and what is forbidden remain applied equally during a debate?

If you were, say, an NBA referee, would you strive to maintain a single set of rules for all participants—even if those rules don't apply identically in every specific instance—or would you attempt to manipulate the rules just to ensure both teams have an equal number of shots at the basket, or perhaps even an equal score?

To put it bluntly for everyone's sake, this user believes that moderators should strive to balance opposing viewpoints, rather than balancing the criteria used to express them.
For forum moderation and administration, such a concept is unacceptable, and that is the end of the matter.

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