George Sanders37
Active Member
172 messages
joined Aug 2013
If you search Google for that specific error—"Cannot copy. The device has either stopped responding or has been disconnected"—you'll find a ton of people dealing with the exact same thing. The real headache is that there isn't one single fix that works for everyone.
We can only really suggest the usual troubleshooting steps;
1.) Try plugging the tablet directly into a USB port on your PC via cable—avoid using hubs or anything like that. If it's a desktop, try a port directly on the motherboard.
2.) Maybe try a different USB cable.
3.) You could try doing a factory reset on the device.
4.) If the tablet is running a custom ROM, you might need to revert back to the stock firmware (I think that's what they call it for tablets, I don't follow all this closely anymore).
5.) If there's an SD card in the tablet and you're trying to write data to it, try taking it out, cleaning it, and then resetting the device.
Here's some stuff I came across online;
Problem: Ever since version 4.1.2 at least, the phone/Android/obb folders have been write-protected when using an MTP connection.
Solution: Use MTP to copy the files to a different directory first. Then, on the phone itself, use any file explorer—even just "My Files"—to move them into the folder you actually want.
Personally, if you're using Android file transfer, I've found it to be pretty buggy and frustrating. I ended up switching to using FileZilla to move files over via FTP, which is more reliable. Someone else also mentioned AirDroid, which has a web UI, though I still prefer standard FTP.
http://answers.microsoft.com/en-us/w...e-5b70f86609c0