#1 ·
Greetings,
I have a Dell Inspiron 15 running Windows 7, and the boot process starts out perfectly fine. Once the Windows logo appears, it lingers on the screen for a bit longer than usual, but it does eventually load. However, once the cursor appears, everything goes completely black. If I press any key on the laptop, the screen flickers to a gray color, but then nothing happens.
What could be causing this? It isn't a hard drive issue, as I am certain the drive is functioning correctly.
I have a Dell Inspiron 15 running Windows 7, and the boot process starts out perfectly fine. Once the Windows logo appears, it lingers on the screen for a bit longer than usual, but it does eventually load. However, once the cursor appears, everything goes completely black. If I press any key on the laptop, the screen flickers to a gray color, but then nothing happens.
What could be causing this? It isn't a hard drive issue, as I am certain the drive is functioning correctly.