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White blank screen on Windows 7

Started by Tyler Anderson4 · · 👁 4 views · 10 replies

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Participants Tyler Anderson4Larry Ortiz5Roger Gray8Drew Allen77
Tyler Anderson4 Tyler Anderson4 NewcomerOP
5 messages
joined Jul 2021
#1 ·
So, this Dell Latitude 24 x is ancient... I think I bought it back in 2009.

Back then, it had some weird gamer edition of Windows 7 installed, even though I never actually played games on it... anyway, that same setup worked perfectly for years.
Then I picked up a new laptop and decided to wipe this old one, do a fresh install of Windows 7, and hand it off to my parents.

So I install this "new" Windows 7 (not the gamer version I used flawlessly for 5 years, but some version a buddy gave me) and everything was fine for the first week or two, but then things started going south.🤷

You turn it on, it works for a few minutes, and suddenly the screen just goes completely white—nothing there. You can't access anything, not even Task Manager.
I have to force a shutdown using the power button, and when I reboot, it hits that "start Windows safely" prompt and runs totally fine. But getting it to work properly on the first try? Forget about it.

This went on for maybe ten days before the white screen started being joined by black screens.😁 Just a black blank screen where the mouse doesn't show up and nothing reacts unless I kill the power.

Now, here's the latest update: sometimes it's a white screen, sometimes black, and now the damn thing just restarts itself out of nowhere.🤷

Once or twice it glitches out, and after that, it might run all day without an issue... but the second you shut it down overnight and try to turn it back on, it's the same old story. It’s basically Russian roulette: will I get a white screen, a black screen, or a random restart???

I have the exact same Windows 7 installation from the same disk on my new laptop and another spare laptop.
And both of those work perfectly fine while this one just refuses to cooperate for no reason. What the hell is wrong with it?😕
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#2 ·
Maybe take a quick peek at your Device Manager to see if there are any yellow exclamation marks popping up? Also, just double-checking—is your graphics card driver actually installed yet?
Tyler Anderson4 Tyler Anderson4 NewcomerOP
5 messages
joined Jul 2021
#3 ·
Man, I’ve tried everything—with drivers, without drivers, you name it. I grabbed the driver from the Dell Latitude support page, then went straight to Intel, then even tried Driver Genius, and it's always the exact same garbage. Everything just goes white and the laptop dies on me. What am I supposed to do?
Roger Gray8 Roger Gray8 Active Member
87 messages
joined Jun 2014
#4 ·
I’m honestly starting to think we're looking at a hardware issue here?
which week are we even talking about if this whole pirate crew decides to pick 😛
Tyler Anderson4 Tyler Anderson4 NewcomerOP
5 messages
joined Jul 2021
#5 ·
Roger Gray8 said:sounds like a hardware issue to me.
what week are you talking about? if it's some sketchy pirate copy, you should at least know which one you're picking 😛

It's a pirate copy, obviously. 😁 I honestly have no clue which specific rip it is... I just grabbed a DVD and had to choose between Home, Ultimate, or whatever else was there.
But look, I installed it from that exact same disc onto two other different laptops, and everything works perfectly fine on them..

I thought the same thing—that it wasn't a hardware glitch—but damn it, what are the odds that this crap started happening right when I reinstalled Windows🤷
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#6 ·
You can grab whichever version of Windows 7 you need from here and burn it onto a blank DVD. It’s an official Microsoft setup—nothing has been messed with or tweaked—so it's completely legit. It'll be a good way to test things out; if you still run into the same issue, then we're probably looking at a hardware problem rather than a software one.

http://www.w7forums.com/threads/offi...wnloads.12325/
Roger Gray8 Roger Gray8 Active Member
87 messages
joined Jun 2014
#7 ·
Yeah, honestly, you’re way better off just grabbing a totally clean version... I mean, you can always get it activated later using a loader or some toolkit anyway, right?
Tyler Anderson4 Tyler Anderson4 NewcomerOP
5 messages
joined Jul 2021
#8 ·
This is turning into a straight-up joke lol
So I start installing Windows, get to the part where I'm supposed to format the C drive, and suddenly the screen just goes totally blue. Not even a real BSOD—just this solid turquoise void with zero text, and then everything just freezes.
I force a shutdown, reboot, and somehow it actually makes it past the formatting stage and starts loading the Windows 7 Files... then BOOM, back to turquoise hell again...
All I need now is a tropical vacation to deal with this stress..
I try a third time and it actually looks like it's working, but then out of nowhere, the whole thing just shuts itself off and restarts...
Drew Allen77 Drew Allen77 Active Member
82 messages
joined May 2017
#9 ·
You might want to run some tests on the hard drive and the RAM.
Tyler Anderson4 Tyler Anderson4 NewcomerOP
5 messages
joined Jul 2021
#10 ·
ugh how do you even do this 😁
so now my C drive is totally wiped, which means I don't even have Windows, and I can't get anything new installed because my laptop dies after like 5 minutes tops. It either just shuts itself off or some random solid color screen pops up out of nowhere... what am I supposed to do?
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#11 ·
If you can get onto another computer with an internet connection, just grab the MemTest86 software and burn it onto a blank CD. Honestly, making a bootable USB drive might be even easier. Once you’ve got that ready, pop the CD or USB into your machine, boot up from it, and just let the scan run its course. If there's any trouble with your RAM, it'll throw an error message to let you know.

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