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Help! svchost.exe is hogging my CPU. Any ideas?

Started by Dennis Myers63 · · 👁 3 views · 4 replies

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Participants Dennis Myers63Benjamin King2David Phillips61Joseph Ruiz71
Dennis Myers63 Dennis Myers63 NewcomerOP
2 messages
joined Oct 2007
#1 ·
So, here’s the deal; whenever I boot up my PC, this window just pops up out of nowhere saying: "svchost.exe has encountered a problem and needs to close" and I'm stuck with those two options—send or don't send. I’ve already scoured the forums, and it doesn't seem to be that specific issue where svchost hogs the CPU at 99% or 100%. Still, I think it might be throttling my internet (not entirely sure), and my games keep crashing or freezing up so hard I have to force a reboot. I’ve actually reinstalled macOS three times now. The last time, I kept it pretty barebones—just the motherboard drivers, the GPU drivers, and some games like War Rock... nothing else. It was fine until about two days ago when I installed Nero and UltraISO. That error I mentioned at the start started showing up even before I had an antivirus running, but once I installed Norton, it flagged a riskware hidden object. Before I moved it to the trusted zone, the event logs were throwing this: "Scan startup objects can not be started because of error: task cannot be started in the safe mode". I tried running a scan in Safe Mode too, but it came up empty. It feels like svchost.exe is trying to finish some task in the background or something, but maybe I'm just wrong. Any advice? I'm honestly losing my mind here.
Benjamin King2 Benjamin King2 Active Member
138 messages
joined Apr 2007
#2 ·
Are you actually crazy enough to keep opening the exact same thread over and over again?
Dennis Myers63 Dennis Myers63 NewcomerOP
2 messages
joined Oct 2007
#3 ·
Look, I’m not actually losing my mind here. I’m just new to the forum and didn't spot a specific thread for this kind of question. So, if anyone is actually willing to lend a hand, could you please skip this thread and head over to the Help Service section instead?
David Phillips61 David Phillips61 Newcomer
1 message
joined Oct 2007
#4 ·
just grab Regcure, run a quick scan, then hit "manage startup" within the app—that should clean everything up nicely 🙂 you can find the software over at www.zona.ws or better yet, just snag it from Mininove
...
Joseph Ruiz71 Joseph Ruiz71 Newcomer
1 message
joined Oct 2007
#5 ·
I’m not entirely sure if this will solve your specific issue, but in most cases—and I mean most cases!—you are dealing with a Blaster worm.

You might be able to shake it off using this method: just head over to your search bar and type in one of these:

msblast.exe
penis32.exe
teekids.exe (these are three different variations of this particular virus) and try deleting them manually.

Now, if that doesn't work—which happens sometimes—you’ll have to take a slightly more difficult route, though it is certainly doable.

Again, any of those three viruses could be the culprit here, but it is most frequently msblast.exe.

First, pull up your Task Manager, hunt down the process named msblast, and once you’ve found it, hit "end process."

Next, navigate to windows/system32/ and locate msblast.exe; since you stopped the process, the virus shouldn't be able to run anymore.

Also, take a look in the windows/prefetech folder for anything with a similar name—for example, msblast.exe -o9FF84F2.pf or something similar—and if you find it, delete it too.

After that, go to Start, click on Run, and type in regedit

A little window should pop up for you shortly after.

Inside there, look for HKEY_LOCAL_MACHINE

Once you click that, move over to SOFTWARE—meaning HKEY_LOCAL_MACHINE\SOFTWARE
then proceed to Microsoft
then to Windows
and then finally to CurrentVersion
and lastly, the Run key

The final directory path should look exactly like this:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run

When you click on that Run key, you should see several variables listed on the right-hand side.

Search specifically for the name "windows auto update."

That is actually what is triggering the virus and causing that annoying startup notification to pop up every single time!

Once you've located "windows auto update," go ahead and delete it.

You should also check your Startup folder—in my example, it's located here:

C:\ Users\ All Users\Start Menu

or C:\ Users\ All Users\Start Menu\Programs

Look for TFTP or something similar.

That is what's driving that error message you're seeing.

Make sure to delete that file as well.

If you happened to boot into Safe Mode, please reboot into normal mode first; otherwise, you might not be able to access the "windows auto update" entry to fix it. If you are already in normal mode, just ignore this part.

Next, head over to Windows Update

and run an update.

It really depends on how much time you have—I had a colleague who only had a few minutes left before his entire computer forced a restart!

If you don't have enough time to run a full update, try searching for the specific Windows update under
KB823980

Keep in mind, this same virus could still be lurking in your system.

1. Empty your Recycle Bin.
2. It could also be hiding in System Restore.

With System Restore, you'll need to disable it first, and then turn it back on again.

You can find Sys.Rest under Start Menu under Programs\Accessories\System Tools.

Once you find it, click on the System Restore settings link.

Check all the boxes that tell the system to "turn off system restore on all drives."

Then, simply hit OK.

After that is done, repeat the exact same process to re-enable it.

Once you have finished all of this, please do yourself a favor and pick up a really solid antivirus program. Seriously! :-)

Personally, I use Norton.🙂

Anyway, I hope that helps you out a bit!

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