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Windows 11 won't recognize my old hard drive in an external enclosure

Started by vividstag16 · · 👁 7 views · 24 replies

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Participants vividstag16amberhound8wearymason4Alexander Diaz4urbanheron4Jessica Wells2Rebecca Rivera
vividstag16 vividstag16 MemberOP
10 messages
joined Oct 2019
#1 ·
So, I pulled an old Hard Drive out of my ancient HP laptop and popped it into a decent external enclosure. Now, when I plug it into my brand-new HP laptop running Windows 11, absolutely nothing happens. Zilch. Zero. The little light on the Hard Drive flickers to life, sure, but the computer? It acts like there isn't even a device attached. Nothing shows up in File Explorer. Nothing.
I should probably mention that if I plug it into my Samsung TV, it works perfectly fine—I can scroll through all my video files without a single hiccup.

Why on earth is Windows 11 ignoring this Hard Drive?
vividstag16 vividstag16 MemberOP
10 messages
joined Oct 2019
#2 ·
I just wanted to add my two cents here—I can see the external Hard Drive sitting right there in Disk Management without any issues, everything looks totally fine on paper, but for some reason, it’s nowhere to be found when I open File Explorer.🤔
amberhound8 amberhound8 Member
14 messages
joined Nov 2022
#3 ·
I guess you could just hop into Disk Management, right-click on the drive, hit "Change Drive Letter and Paths," and then just add a new drive letter
vividstag16 vividstag16 MemberOP
10 messages
joined Oct 2019
#4 ·
amberhound8 said:Go into Disk Management, right-click the drive, hit "Change Drive Letter," then just select "Add" to assign a new one.

The problem is, right-clicking here doesn't do anything. It's useless. I can pull up Properties and dive into Advanced Disk Properties, which just opens that window with the usual tabs—"General," "Volumes," "Drivers," "Details," and "Events"—but that’s it. No luck there.
vividstag16 vividstag16 MemberOP
10 messages
joined Oct 2019
#5 ·
So, I'm looking at Disk Management, right? And there it is—my external drive shows up as 465.76GB, but it’s just sitting there labeled as "Unallocated."
When I try to right-click it, the system starts nagging me about creating a new volume, which basically means formatting everything...
amberhound8 amberhound8 Member
14 messages
joined Nov 2022
#6 ·
Yeah, I guess that drive is totally empty
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#7 ·
...what do you mean by "empty" when he clearly said movies play just fine from his Samsung TV?
Alexander Diaz4 Alexander Diaz4 Member
39 messages
joined Sep 2021
#8 ·
wearymason4 said:...what do you mean "empty" when he clearly stated movies play just fine from it on his Samsung TV?

ane

It's funny how the tech support guys over at Best Buy won't even bother reading the full post—they just skim the last sentence with the question mark and spend five days throwing random solutions at the wall like they're coming out of a cable duct.

🤣🤣🤣🤣🤣

Let's see how many days it takes for the help desk to actually fix this one.
amberhound8 amberhound8 Member
14 messages
joined Nov 2022
#9 ·
I have absolutely no clue what kind of movies they’re watching, but if Disk Management says a partition is empty, then it’s empty... I guess they must be messing around with different drives or some USB stick somewhere...
urbanheron4 urbanheron4 Active Member
56 messages
joined Mar 2022
#10 ·
Or maybe it just can't read that partition for some reason.
I suspect the issue lies somewhere here

vividstag16 said:...put it in the right enclosure. When I plug it into my new Dell laptop...

What exactly are you plugging this into? eSATA? What specific external enclosure are we talking about? It’s likely just missing a driver that Windows 11 doesn't include by default.
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#11 ·
vividstag16 said:I pulled an old Hard Drive out of my ancient Dell laptop and popped it into a USB enclosure. Now, when I plug it into my new Dell running Windows 11, nothing happens. The light on the Hard Drive flickers on, but the computer acts like there's nothing even plugged in.
The weird thing is, my Samsung TV picks it up just fine, and I can watch all my video files on the TV without any issues.

Why won't Windows 11 recognize the Hard Drive?

@amberhound8/">@@amberhound8
..have you tried booting into something like Hiren's BootCD on Windows OS? Also, looking at how TVs work these days, they have this built-in protection to stop people from copying recorded videos. I don't record movies off my TV myself, but it's totally possible this is what's happening. Or maybe BitLocker was enabled on that old laptop.
Important detail: the drive itself shows up on the new laptop, but the actual data doesn't.
urbanheron4 urbanheron4 Active Member
56 messages
joined Mar 2022
#12 ·
Alright, I think I finally wrapped my head around what's going on here.

https://www.techrepublic.com/article...itions-to-gpt/

To access the enhanced security features of BIOS, Windows 11 will forgo the older MBR partition scheme and instead use the modern GPT Partition Table scheme. If your Windows 10 computer is still using MBR, it will have to be converted to GPT before you will be allowed to update it to Windows 11.

That partition was likely set up on an older version of Windows using MBR, which is why Windows 11 can't read it. You'll probably need to delete the partition entirely and create a new one. And I don't mean just formatting it—I mean actually deleting it. Obviously, that means you lose everything on there, so make sure you back up your data onto a computer running Windows 10 or something even older first.
vividstag16 vividstag16 MemberOP
10 messages
joined Oct 2019
#13 ·
So, I swung by my local PC repair shop today, and get this—the technician there couldn't even get his own computer to read the Hard Drive. Unbelievable, right? He told me he could probably pull my data off using some specialized software, but of course, that comes with a hefty price tag.

It’s also pretty weird because now my Samsung TV won't read anything from the drive either. Is that because I was messing around in Disk Management, tinkering with the MBR and GPT settings? Who knows.

Anyway, I'm thinking maybe I can just handle this myself. There have to be some decent programs out there you can download for free, right? What would you guys recommend?
urbanheron4 urbanheron4 Active Member
56 messages
joined Mar 2022
#14 ·
Since that partition isn't bootable, you really just need to fix it. You can tackle it through the Command Prompt or just grab some third-party tools. Give this a shot, though I’d recommend trying it on a Windows 10 machine first—I'm not entirely sure if it'll behave itself on Windows 11.

https://www.diskpart.com/articles/mb...rive-7201.html
Alexander Diaz4 Alexander Diaz4 Member
39 messages
joined Sep 2021
#15 ·
vividstag16 said:Basically, I might be able to pull the data myself using some free software. Any recommendations?


The reality is, the drive is just failing to write properly 🤣

I'm gonna try a bit of DIY, hit up the forum help desk, maybe swing by a local repair shop, then come back and try a little more on my own.

Anyway, this whole mess is getting more interesting by the minute 🍿
Jessica Wells2 Jessica Wells2 Newcomer
5 messages
joined Nov 2022
#16 ·
Alexander Diaz4 said:it looks like we've got some bad sectors or write errors on this drive🤣

I'm going to tinker with this myself for a bit, maybe check in with the forum help desk, then drop by a local repair shop, and eventually come back to my own workbench to try again.

The plot thickens, as they say. 🍿

You might want to try pulling your data back with Active File Recovery Professional. It’s an excellent tool and works quite fast. In my experience, I had a drive that Windows saw as completely empty, but AFR Pro could see every single bit of data on it—and it recovered everything without a single hiccup.
Alexander Diaz4 Alexander Diaz4 Member
39 messages
joined Sep 2021
#17 ·
Jeremy Lopez57 said:You could try pulling your files back with Active File Recovery Professional. Honestly, the software is top-tier and works pretty fast. I actually managed to recover an entire drive that Windows saw as totally empty—it just showed zero data—but AFR Pro saw everything and pulled it all back without a single hiccup.

Alright, thanks for the tip. Once I'm actually in the thick of it, I'll give it a shot and let you know how it goes.
vividstag16 vividstag16 MemberOP
10 messages
joined Oct 2019
#18 ·
Jeremy Lopez57 said:You could give Active File Recovery Professional a shot. Honestly, the software is top-tier and handles data recovery incredibly fast. I actually dealt with this exact same nightmare once—my Windows OS saw the entire drive but showed absolutely zero files on it. But then I ran AFR Pro, and it saw everything. It recovered every single bit of data without one solitary error.

So, did you actually buy the software, or were you just sitting on a serial key?
Rebecca Rivera Rebecca Rivera Member
16 messages
joined Dec 2014
#19 ·
I don't want to sound like a know-it-all since I’ve got a Samsung TV myself with a Hard Drive plugged right into it, but here's the deal: if you tell the TV yes to formatting the drive, it'll work perfectly fine for watching stuff on the set, but if you want to use it back on your PC, you're going to have to go through the whole formatting process all over again.
Jessica Wells2 Jessica Wells2 Newcomer
5 messages
joined Nov 2022
#20 ·
vividstag16 said:Did you actually buy the software, or were you just using a serial key?

I had a serial key.

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