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Moderation drama: When the mods get called out

Started by Aaron Jones87 · · 👁 5 views · 30 replies

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Participants Aaron Jones87Harold Evans4Tyler Vaughn7stormytiger4Jason Brown5bluebadger112Drew Ross2Zachary Mendoza2Jessica Torres63Megan Green72Matthew Castillo5Jacob Brown11Christian Howard2
Aaron Jones87 Aaron Jones87 NewcomerOP
6 messages
joined Feb 2015
#21 ·
As far as I’m concerned, I’ve already said my piece.
I’d appreciate it if my name wasn't brought up again—directly or otherwise—in these kinds of debates. I have zero intention of chasing after bait like that ever again.

Best,
Zachary Mendoza2 Zachary Mendoza2 Active Member
92 messages
joined Jul 2010
#22 ·
I would like to take this moment to express my support for our moderator, Drew Ross2.
While I haven't managed to see all of her handiwork—given the sheer volume of fan praise I had to navigate—those pieces I did catch offered genuine moments of joy and faith in human kindness. 🙂
Additionally, my thanks and congratulations go to her husband for his excellent photography and editing work. 👍
Jessica Torres63 Jessica Torres63 Member
19 messages
joined Mar 2018
#23 ·
Maria Johnson said:I wasn't really planning on starting a whole thing here, but since I've got nothing better to do... why not, right?☕
Everyone’s always talking about complaining about the mods or getting banned if you don't use the specific thread meant for that stuff, but...
What happens when a mod themselves starts commenting—or honestly, just straight-up baiting people—on threads that aren't even about them, especially when they're responding to users who are actually trying to file a formal complaint about their behavior? Is that even allowed? Is there a rule for that? Because I was just wandering through some old corners of the site and stumbled upon this mess:
Here's what I found out in the archives:

And then, following that, there's just more insults flying around that nobody seems to be policing.

Then, once again, coming from the mod side:

I'm just wondering, are we regular users supposed to just turn a blind eye and swallow all this crap?

I'd love to hear from Nice on this one.

Just my two cents, thanks!

That last one (the second post from the moderator) pretty much tells you everything you need to know about their character, and honestly, it breaks my heart that nobody can step in and hold them accountable, regardless of what the actual argument was about...

So I'm scrolling through to see if any other threads are active, and I hit this... this person has already driven several users away from the PDF sections, and I'm seriously worried they might push even more people out.

It really goes to show that "absolute power corrupts absolutely," doesn't it? Once you give someone control, you see who they really are...

I really want to know, is there actually any oversight for moderator decisions? And what kind of twisted logic is it where the person being complained about is the exact same person who gets to jump in and "handle" the complaint? It makes zero sense...
Megan Green72 Megan Green72 Active Member
90 messages
joined May 2023
#24 ·
It’s always the same story. A moderator has every right to defend their calls. But here’s the real issue—the admins and supermods always, and I mean *always*, back their mods blindly. They just drop some canned response like "the mod explained everything" or "the ban stands," blah blah blah. It’s statistically impossible for every single moderator to be right 100% of the time. If anyone can give me one actual example where an admin stepped in, admitted a mod messed up, and overturned an unfair ban or warning, please—I’ll wait. Because honestly, I haven't seen it happen once.
Jessica Torres63 Jessica Torres63 Member
19 messages
joined Mar 2018
#25 ·
David Parker93 said:I mean, that’s just how the game is played. A moderator has every right to defend their call. The real headache is that the admins and super-mods always—and I mean *always*—back up their moderators. They just drop some generic line like, "The mod explained everything, the ban stands, deal with it," which is honestly ridiculous because it’s statistically impossible for every single moderator to be right 100% of the time. If there’s ever been an instance where an admin actually stepped in, fixed a mod's mistake, and admitted someone was unfairly banned or warned, please, for the love of God, show me an example... because I haven't seen one yet.

Look, sure, defending yourself is fine... but in most cases here, you see people trying to lodge a complaint against a mod, the mod gives them a response, and then boom, the whole thread gets locked 😵

It’s kind of like going up to a judge to complain about bias, only to have that exact same judge decide if your complaint is valid or not... it's wild 🙄

Total democracy, right? Just kidding...

And yeah, I totally agree, they’re always right, aren't they? Not to mention the level of subjectivity from the mods is getting pretty out of hand among the members too...
Matthew Castillo5 Matthew Castillo5 Regular
264 messages
joined Apr 2013
#26 ·
As far as I can tell, the ability to lock threads on those specific subforums is restricted strictly to the head moderators and the admin, not just any random moderator you find floating around. But let’s be real—it’s incredibly easy for a moderator to just "tap a colleague on the shoulder" and ask them to shut a thread down.
Jessica Torres63 Jessica Torres63 Member
19 messages
joined Mar 2018
#27 ·
Linda Young38 said:I think only the specific subforum mods and the admin have the actual power to lock threads for banned users, not just any random moderator on the site... though, obviously, a mod can easily just give their colleague a quick heads-up to get a thread shut down.

Whatever man... it's just totally ridiculous that you're having some "appeal" reviewed by the exact same moderator you're actually complaining about 🙄

I mean, seriously, would you ever let the same cop who gave you a ticket be the one to review your appeal? Or a judge? That makes zero sense...

It’s like if you had an issue with a professor at some big state university, they’d at least—and I mean *at least*—try to set up a committee of different faculty members to look into it, even if it's sometimes just a formality...
Matthew Castillo5 Matthew Castillo5 Regular
264 messages
joined Apr 2013
#28 ·
Jason Hall said:Whatever... it’s just plain ridiculous that the very moderator you're filing a complaint against is the one tasked with reviewing it. 🙄

I mean, does a cop review their own ticket when you contest it? Does a judge preside over their own sentencing? No.

Even at a university, if you have a grievance with a professor, they’ll—at least on paper—assign a committee of several people to look into it rather than letting that one professor decide the outcome.

I'm totally with you on that point. I’ve pointed out this exact issue more times than I can count—it’s basically the definition of a conflict of interest where the person being accused is also acting as the judge. But clearly, my warnings fall on deaf ears. 🙄

All I did was fix the quote to clarify that the specific moderator in question is actually the one closing the thread.
Jacob Brown11 Jacob Brown11 Newcomer
2 messages
joined Apr 2017
#29 ·
So, you all think having higher-level management oversee more appeals is the solution?
That would just result in an endless cycle of handing out more warnings.
I actually had a moderator tell me something once—something most people here already know deep down: "Go ahead and complain about the local police, but we both know how things work there; you'll likely just end up with an extra citation from the NYPD after you file your complaint."🙂
Jessica Torres63 Jessica Torres63 Member
19 messages
joined Mar 2018
#30 ·
Linda Young38 said:I'm totally with you on that, honestly, I've tried to point out this exact same issue so many times before—it's like when the person being accused is suddenly the one acting as judge and jury—but man, it feels like I'm just shouting into the void... 🙄

I was just fixing the typo because that specific moderator (the one you're calling out) just shuts down the whole thread without saying anything else...

Yeah, obviously. But it’s just weird how a moderator can just lock a thread without even leaving a comment, which basically implies they’re always right, and we all know that's just impossible in the real world...

And remember, it was mentioned early on that the OP is supposedly just a clone of the moderator (probably Louise, I guess?), and from what I hear, you could actually prove it if you tried. So, if there's no proof, then the mod is basically lying—and what happens when that's the case?...

I mean, seriously, people are doing this work for free and yet they still show their true colors!

Jacob Brown11 said:So, are you guys saying higher-ups should be getting more involved with the appeals process?
Because at that rate, we'd just be handing out more warnings...
One moderator actually told me straight up what everyone already suspects: "You can file an appeal against the staff all you want, but you know how it goes—you'll probably just end up getting another strike from Nice right after you submit it." 🙂

Democracy in the North American region has always meant something completely different than what it's supposed to...🤦
Christian Howard2 Christian Howard2 Member
19 messages
joined Nov 2011
#31 ·
Jason Hall said:That last one—the second comment from the moderator—really speaks volumes about the person behind the keyboard. Honestly, it’s a shame there isn't a way to hold people like that accountable, regardless of what the actual issue was.

I was just scrolling through to see if any threads were still open when I stumbled upon this... this individual has already driven quite a few users away from our PDF resources, and frankly, I'm worried she might drive more off.

It really goes to show that old saying: give a person a little bit of power, and you'll see their true colors pretty quickly.

I have to wonder, though—is there any oversight for moderator decisions? And what kind of logic is it that when someone files a complaint against a moderator, the moderator being complained about is the one who gets to respond (and effectively shuts it down)?

The moderators explain their reasoning, while the super-mods or the admin step in whenever they feel it's necessary.
They can also jump into a thread even after it's been locked, so don't assume that just because a topic is closed, the higher-ups won't weigh in.

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