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Laptop dead?!?

Started by fadedbear92 · · 👁 5 views · 16 replies

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Participants fadedbear92wiredcanyon94Kyle Sanchez96Jerry Robinson56Eric Alvarezrestlessseal58
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#1 ·
I’m honestly torn—should I just start prepping the trash can, or is there still a glimmer of hope?
So, here's the deal: every time I opened my laptop, the battery would pop out from the right side—it looks like some kind of internal clip finally snapped.
After that, I just kept pushing the battery back into the slot and everything seemed fine—until tonight, when it popped out again and now the laptop won't even turn on. I tried taking the battery out and putting it back in, and I noticed a little light glowing near the charging port. Please, if anyone has any advice, I'd really appreciate it! Thanks!

Does anyone know where I could rent a laptop over the weekend? Thanks!
wiredcanyon94 wiredcanyon94 Active Member
129 messages
joined Nov 2022
#2 ·
fadedbear92 said:I’m honestly debating whether I should grab a trash bag or if there’s still a glimmer of hope.
So, every time I opened my laptop lately, the battery would pop out from the right side—looks like some kind of internal clip snapped.
I tried just shoving it back into the slot, and it worked fine for a bit, until tonight when it popped out again and now the thing won't even turn on. I took the battery out and put it back in, and I can see a little light blinking near the charging port. Please, any advice? Thanks!

Is there anywhere I can rent a laptop over the weekend? Thanks!

Just Google "laptop rental San Francisco."
I'm assuming you're based in San Francisco.
Kyle Sanchez96 Kyle Sanchez96 Newcomer
4 messages
joined Jan 2018
#3 ·
Try firing it up without the battery and snap a pic of the damage.
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#4 ·
Kyle Sanchez96 said:Try powering it up without the battery and snap some photos of any damage you see.

It was working fine before—now it won't budge. It’s still under its 5-year warranty, so we're heading to the repair shop soon.

I took a look, but I honestly don't see any physical damage at all.

The shop where we bought it actually recommended a specific service center, so we're dropping it off there this Monday.
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#5 ·
wiredcanyon94 said:Just Google "laptop rentals San Francisco."
I'm guessing you're local to San Francisco.

Really? Based on what?🤣

It looks like none of the places I messaged are even open on Saturdays—so we might just have to grab that desktop from the old office location instead.
Jerry Robinson56 Jerry Robinson56 Regular
320 messages
joined Apr 2013
#6 ·
And is it running on AC power right now? 😁
You really ought to be more careful with the laptop. It is highly probable that you have damaged the connector or the port on the motherboard, though that shouldn't be an insurmountable issue.
If your needs aren't particularly demanding and you don't strictly require battery life, it would be far more cost-effective to just pick up a used older model on eBay for a couple hundred bucks.
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#7 ·
Jerry Robinson56 said:Is it running on AC power right now? 😁
You’ve got to be a little more gentle with your laptop—it sounds like you might have some damage to the connector or the motherboard port, though that shouldn't be a massive headache to fix.
Honestly, if you don't need battery life, it might be cheaper to just grab an older used laptop on eBay for a couple hundred bucks rather than dealing with this.

Do you think a glitch like that is covered under warranty?

It won't turn on even when plugged in.
Jerry Robinson56 Jerry Robinson56 Regular
320 messages
joined Apr 2013
#8 ·
If there isn't any visible external damage, they are legally obligated to honor the warranty. Battery casing fractures aren't exactly a standard occurrence under normal operating conditions. I say proceed with confidence. You can't be held liable for a structural failure like that.
Eric Alvarez Eric Alvarez Member
31 messages
joined Jan 2017
#9 ·
It’s possible the battery swelled up enough to physically pop itself out of the laptop due to the pressure, potentially damaging other components in the process. Anyway, just wait and see what the technicians at Best Buy have to say about it.
Jerry Robinson56 Jerry Robinson56 Regular
320 messages
joined Apr 2013
#10 ·
Eric Alvarez said:It is entirely plausible that the battery swelled, creating enough internal pressure to physically eject itself from the laptop chassis while simultaneously damaging other components. Regardless, you should simply wait to see what the technicians at the repair shop conclude.

🙂 It is quite likely due to the substandard quality of the battery.
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#11 ·
Jerry Robinson56 said:If there isn’t any obvious external damage, they have to honor the warranty. Clips snapping isn't exactly a standard issue with these batteries—so stay firm. It's definitely not your fault.


Jerry Robinson56 said:🙂It’s likely just due to poor battery quality.

thanks so much

I'm still waiting—it's been about two weeks now—but nobody has reached out yet.
🤔
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#12 ·
fadedbear92 said:thanks so much

Still waiting—it’s been about two weeks now—but I haven't heard a peep from anyone yet.🤔

Turns out the motherboard kicked the bucket—now we're just waiting to see if Geico covers it—otherwise they're asking for $500 before taxes😲😲😲
Jerry Robinson56 Jerry Robinson56 Regular
320 messages
joined Apr 2013
#13 ·
Isn it still under warranty?
There is simply no logic in attempting a repair. Though, I suppose one could argue the issue is limited to the power supply... but that is merely speculation at this stage.
With that kind of capital at your disposal, you could secure an exceptional refurbished unit for roughly half the price. You can easily find a high-end used MacBook Pro or similar workstation for 500-$267 that handles video editing without breaking a sweat.
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#14 ·
Jerry Robinson56 said:Wait—isn't that still under warranty?
It’s probably not even worth fixing. Though—and I could be wrong here—I have a hunch the issue is just the power supply... but hey, that's just my two cents.
With that kind of cash, you can snag an incredible used model—sometimes for half the sticker price. You can even find deals around the $500 mark if you look hard enough.$267 I’ve been hunting for some decent used laptops lately—specifically ones that won't choke when you try to edit video. It's a bit of a struggle finding something with enough muscle to handle the workload without breaking the bank.

We’re just waiting on the green light from the insurance company—once they sign off, the shop will get everything squared away.🙂
fadedbear92 fadedbear92 VeteranOP
1.1K messages
joined Dec 2008
#15 ·
Great news! They finally gave the green light—now we're just waiting on them to settle the bill with the repair shop, and then they should have my laptop fixed up within five days.
restlessseal58 restlessseal58 Member
18 messages
joined Feb 2014
#16 ·
Mind if I ask where you picked up that laptop? I’ve been noticing more and more retailers pushing those 5-year protection plans through various insurance companies lately...
Jerry Robinson56 Jerry Robinson56 Regular
320 messages
joined Apr 2013
#17 ·
fadedbear92 said:Fantastic news. The claim was approved. Now we just wait for the insurance company to cut the check to the repair shop, and then they should have the laptop fixed within five days.

What kind of luck are you having? They’ll probably just tell you the machine is a total loss anyway.😁

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