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MacBook overheating issues

Started by Elizabeth Miller7 · · 👁 5 views · 5 replies

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Participants Elizabeth Miller7Larry Ortiz5shadowlynx102
Elizabeth Miller7 Elizabeth Miller7 NewcomerOP
1 message
joined Oct 2014
#1 ·
Hey everyone, I’ve been rocking this HP Pavilion dv7 3190eo for a while now, but I’m running into some serious overheating issues.
I’ve actually taken it into a repair shop twice in the last six months to have it deep cleaned and the thermal paste replaced—but honestly, it hasn't really done much to help.
I just picked it up from the shop today, and as soon as I fired up Skype and opened Twitch on Chrome (probably at 720p), the temperature immediately spiked to about 82-83 degrees Celsius.
Is there anything else I can even do to cool this thing down?
I tried using a cooling pad, but it’s kind of useless—I can't find one big enough to actually hit the left side of the laptop where the heat is. Most of these pads just blow air at the center, which stays at a fine 32 degrees anyway.
Here’s what my temps look like right now:
http://prntscr.com/9rnu93
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#2 ·
Maybe try picking up a slightly higher-end cooling pad—one that actually has fans on both the left and right sides instead of just one in the middle? Honestly, I'm running out of ideas for you...
shadowlynx102 shadowlynx102 Active Member
91 messages
joined Oct 2017
#3 ·
The real question is what actually went on behind the scenes at the repair shop and how they managed to clean it out. Beyond that, I’ve learned the hard way that computer sensors can be pretty finicky sometimes, giving you readings that just don't match reality. If you actually touch the chassis and feel that intense, radiating heat against your skin, then you know it's genuinely overheating—at that point, the numbers on the screen don't really matter because the sensor might just be lying to you.
It looks like I'm not the only one dealing with this kind of mess; you can read more about similar issues over here: http://h30434.www3.hp.com/t5/Noteboo...M/td-p/1360861

and also right here: http://h30434.www3.hp.com/t5/Noteboo...e/td-p/1201973
Elizabeth Miller7 Elizabeth Miller7 NewcomerOP
1 message
joined Oct 2014
#4 ·
Larry Ortiz5 said:Maybe just grab a slightly nicer cooling pad—one with fans on both sides and one in the middle. Honestly, I’m not even sure what else to tell you..

I thought about that, but I can't seem to find anything that actually looks right for me.

shadowlynx102 said:The real question is how they actually cleaned it at the repair shop and what steps they took. Also, sometimes computers just have sensor issues and give weird temperature readings. Third, if you touch it and it feels genuinely hot, then it's actually hot—the numbers on the screen don't matter as much because, like I said, the sensors might be lying to you.
Now I see other people are having these exact same issues too, more info here: http://h30434.www3.hp.com/t5/Noteboo...M/td-p/1360861

and here: http://h30434.www3.hp.com/t5/Noteboo...e/td-p/1201973

A buddy of mine works at that shop and he cleaned it himself, so I'm pretty sure there wasn't any mess-up there. The MacBook is definitely overheating—I can feel the heat coming off the left side of the keyboard, and sometimes when I pick it up, the top left corner is so hot to the touch that I'm assuming the sensors are actually working fine.
Last night I kept it propped up on the desk so it was "elevated"—meaning the left side wasn't resting on the table—and while watching HD video or whatever, it didn't go over 75 degrees once.
Would the temperature drop if I got some kind of metal stand to put under it instead of leaving it on a wooden desk?
I'm staying far away from that BIOS update thing, though. A friend of mine fried his motherboard once because the power cut out during an update. 😁
shadowlynx102 shadowlynx102 Active Member
91 messages
joined Oct 2017
#5 ·
I’m struggling to follow your logic here—how on earth is your MacBook going to lose power during this? You have a battery, right? Besides, BIOS updates aren't some high-stakes ordeal anymore; nowadays you just run them through macOS rather than messing around with floppy disks in DOS like we used to, and the whole process usually wraps up in a minute or two. As for the repair shop, you can really only trust the work if it was handled by that specific friend of yours. If it ended up in the hands of some random technician, how can you even be sure they actually opened the casing? They might have just blown out some dust and called it a day. It honestly sounds to me like they just gave it a quick blast of compressed air. I'm also not sure if your MacBook has a single fan or a dual setup like those models I linked earlier, but it's entirely possible one of those fans just gave up on you.
Elizabeth Miller7 Elizabeth Miller7 NewcomerOP
1 message
joined Oct 2014
#6 ·
shadowlynx102 said:Wait, how exactly is your MacBook going to die mid-update? You've got a battery, right? Besides, BIOS updates are done through macOS these days—not some old-school DOS floppy thing from twenty years ago—and they usually take like a minute or two. As for the repair shop, you can only really trust it if your buddy was the one who actually did the work. If he handed it off to some other technician, how do you even know they actually opened it up? Maybe they just blew out some dust and called it a day. It sounds to me like they probably just cleaned the surface. And honestly, I don't know if your MacBook has one fan or two like those cases I linked earlier, but it’s possible one of them just gave out.

I've never actually done a BIOS update myself, so I'm not exactly an expert on that—and thanks for the heads-up, I didn't realize you could just do it through macOS.
The MacBook was definitely opened and cleaned, though, because I was sitting there having a coffee at the shop right when my friend was finishing up.
Hmm, I'm not entirely sure how many fans it has, but it might be a shot in the dark that one of them died.
Thanks 👍

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