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Issues with my HP LaserJet Pro P1102w printer

Started by Brian Campbell36 · · 👁 3 views · 4 replies

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Participants Brian Campbell36darkowl72hollowmarlin27Michael Jackson10
Brian Campbell36 Brian Campbell36 Active MemberOP
159 messages
joined Apr 2013
#1 ·
To my colleagues, I own the HP LaserJet Pro P1102w printer, yet I have encountered a troubling phenomenon: upon completing a print job, a small cloud of white smoke emanates from the unit, and the rollers positioned just before the paper exit point become noticeably heated. 🤔

Is such behavior considered standard operating procedure for this specific HP LaserJet Pro P1102w printer, or does this indicate a mechanical failure necessitating a trip to a repair center? Given that the device was purchased quite recently and remains under warranty, what would be the prudent course of action?
darkowl72 darkowl72 Regular
311 messages
joined Oct 2015
#2 ·
http://support.hp.com/us-en/product/...ment/c01617122

I'm not even sure if they'll take it in for repair if it's still actually printing... 🤷
Brian Campbell36 Brian Campbell36 Active MemberOP
159 messages
joined Apr 2013
#3 ·
darkowl72 said:http://support.hp.com/us-en/product/...ment/c01617122

I am somewhat uncertain whether an authorized service center will even agree to take it in if it is still technically capable of printing... 🤷

The device does function, yet with every single page it produces, a small cloud of white smoke begins to billow out.

Why on earth would it overheat so rapidly that it triggers this white smoke? What could possibly be the underlying cause of such a malfunction? 🤔
hollowmarlin27 hollowmarlin27 Active Member
109 messages
joined Dec 2015
#4 ·
Brian Campbell36 said:It prints, but every single time a page comes out, this little cloud of white smoke puffs out.

I don't get why it heats up so fast that it starts smoking. What could be going wrong here? 🤔

Try running the same sheet through twice.

If it smokes just as bad the second time, the printer is toast.
Michael Jackson10 Michael Jackson10 Active Member
140 messages
joined Feb 2023
#5 ·
Brian Campbell36 said:It prints, but every time a page comes out, this little cloud of white smoke puffs out.

I don't get why it heats up so fast that it starts smoking. What could be going on? 🤔

So, basically, everyone kind of gave you the answer already:
The issue is the connection between room temperature, humidity, and paper quality. It happens with pretty much all laser printers. With these little "toaster" models, it's way more obvious because they work faster than the old school printers, and since the path through the machine is shorter, that hot paper pops right out immediately.
When the paper is damp (which is super noticeable on rainy days), those rollers heat it up instantly to bake the toner at over 200°F—because that's literally their job! Once it hits the air, that moisture escapes as a cloud of steam. One time, a guest actually tried to pour soda on my printer because he thought it was catching fire!
The colder the room and the higher the humidity, the sooner you'll see this "problem." Also, pro tip: don't leave a big stack of paper sitting in the printer if you aren't printing constantly. These models don't have a proper paper tray or even a lid, so the paper just sits there soaking up moisture. In my experience, if you're in a dusty spot, it also picks up debris that can wreck the drum or mess up the toner, leaving you with smudgy, streaky prints that look like a cheap refill.

Lastly: paper quality matters!
The cheapest stuff absorbs moisture like crazy. Low-quality paper feels "limp" on rainy days, almost like laundry that didn't dry all the way. It gets sticky, hard to separate, and on older machines, the mechanism ends up grabbing multiple sheets at once. The paper curls, loses its shape, causes jams, and absolutely hates double-sided printing—it just jams constantly. (Back in the day, copy shops would switch to premium paper for double-sided jobs because the extra cost was cheaper than dealing with jams and wasted ink.)
If you're only printing small batches occasionally and the paper sits in a printer like this, it's worth spending a bit more on high-quality paper. You won't deal with nearly as many headaches. For low volumes, the price difference pays for itself by avoiding the frustration. For example, the green navigator 80 gr is top-tier stuff—it’s so crisp it feels like it could cut you. It handles humidity like a champ. I've run over 70,000 prints on it and had fewer than 100 jams, and most of those were on recycled paper.
Either that, or just keep your paper in the original wrapper and only take out what you need, then seal it back up to keep the moisture out. (Though that sounds a bit silly since the packaging on cheap paper is usually about as protective as a sieve.)

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