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BIOS is missing

Started by Nicole Fowler61 · · 👁 4 views · 12 replies

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Participants Nicole Fowler61Nicholas Miller6Michael Jackson10Nancy Hayes75Sandra Cook60
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#1 ·
So, here’s the deal. For a little while now, whenever I try to boot up my laptop, I don't see anything at all—not even the Windows logo or the Dell splash screen. Nothing. The Display stays pitch black, almost like it hasn't even realized the system is trying to start up. No loading icons, nothing.
Since the startup process feels a bit sluggish lately, I usually have to just sit there and wait about 30 to 40 seconds before everything finally kicks in and works normally once it's running. But the real headache happens right after Windows Update runs. When I reboot after an update, I have no clue if it's actually working, if it's stuck, or if it's still installing something, because, well, I can't see a thing! It takes maybe 4 or 5 minutes before the screen finally "wakes up" and shows me the Welcome screen. 😁 Until then, it's basically just me sitting there guessing what's happening.
It was driving me absolutely crazy, so I tried tapping F2 to get into the BIOS, which is what I've always done in the past. But even that won't work—the screen stays blank. All I hear is that single "beep" and then silence. So, I can't even access the BIOS settings to troubleshoot.

The weird part is that once the OS actually loads, the laptop runs perfectly fine—no issues at all. It's just this specific startup hiccup that keeps tripping me up.

My laptop is a Dell:http://pokit.org/get/?0b23b03cf67b30...c65e39b8fa.jpg
And I'm running a licensed antivirus, which I assume is doing its job, though I'm not entirely sure http://pokit.org/get/?6ff7a294cef1b0...931f41f95c.jpg
Anyway, thanks for any help you can give.
Nicholas Miller6 Nicholas Miller6 Member
32 messages
joined May 2022
#2 ·
Which motherboard are we talking about?
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#3 ·
http://pokit.org/get/?d0265ae91dde15...ba3189fb8c.jpg
Nicholas Miller6 said:What kind of motherboard are we working with here?
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#4 ·
I’ve spent way too much time scouring the web and trying every trick in the book just to get into the BIOS—figured maybe some recent update might have changed the shortcut keys or something... but nope, absolutely nothing is working. It feels like there's some kind of lockout preventing me from even getting close to those settings, I honestly can't tell what's going on. 🕺

Still nothing showing up before the welcome screen hits; the machine is just totally dead
Nicholas Miller6 Nicholas Miller6 Member
32 messages
joined May 2022
#5 ·
I can't find any mention of a BIOS update online, let alone anything actually useful...
Are you sure you're hitting F2? Maybe try the other 'F' keys too. You don't have to mash the button; just hold it down.
Also, I totally forgot to mention—once you get macOS installed, you should probably disable Windows Update. It tends to grab all sorts of useless drivers. Back when I had my old laptop, it once downloaded a GPU driver that completely bricked me; I ended up with a black screen after rebooting and had to reinstall everything from scratch.
Michael Jackson10 Michael Jackson10 Active Member
140 messages
joined Feb 2023
#6 ·
First off, if you've got a laptop with that much RAM, you really ought to be running a 64-bit OS. Otherwise, all that extra memory is just sitting there doing absolutely nothing.
As for the issues you're seeing, it’s actually pretty standard for boot times to drag a bit right after an update—the system is basically just busy configuring all those new changes. Regarding that "black screen" issue? Try a hard reset to see if it clears things up: hold down the power button until it shuts off, unplug the adapter, pop out the battery, and then try turning it on "naked" to drain any leftover charge. Let it sit for about 20 minutes, then plug everything back in... if that doesn't work, you might be looking at a graphics problem. You should probably test it with an external monitor at home to figure that part out...
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#7 ·
Michael Jackson10 said:First off, with a laptop having that much RAM, you really ought to be running a 64-bit OS. Right now, you're basically leaving all that memory sitting there unused.
As for the issues you're seeing—it's actually pretty standard for the boot process to take a bit longer right after an update, since the system is busy configuring all those changes. Regarding that "invisible screen" issue, you might want to try a hard reset: shut it down by holding the power button, unplug the adapter, pop out the battery, and then try turning it on "naked" just to drain any residual power. Let it sit for about 20 minutes, then plug everything back in... if that doesn't work, we might be looking at a graphics card issue. You should probably test it with an external monitor at home to see if that clears things up...


I don't know much about the technical side of that, so... I guess you're right. But I don't have any discs lying around, so I guess I'm stuck wrestling with this current OS for a while longer. 🙂

And I already tried the hard reset... no luck, still the exact same thing. I even tried plugging it into a monitor over at my neighbor's place, but still nothing happens.
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#8 ·
Nicholas Miller6 said:I can't find anything online regarding a BIOS update, nor any other helpful info...
Are you absolutely sure you're hitting F2? Honestly, give all the other 'F' keys a shot too. And you don't need to mash the button repeatedly; just hold it down.
Also—I totally forgot to mention this earlier—as soon as you get macOS installed, you should probably disable Windows Update if possible, because it loves to pull down all sorts of useless drivers. I remember back when I was using a Dell laptop, it decided to install some random GPU driver, and once that nonsense finished installing and I rebooted, I was stuck staring at a black screen. It looked like the whole thing had died, and I didn't have a choice but to wipe everything and reinstall macOS.

I am sure, man—I've done it that way before without an issue. And I just tried all the other function keys, but nothing works... it just stays on a black screen, and then I have to force a restart just to get it to turn back on.

Personally, I always leave auto-updates turned on. Man, I used to keep them off back in the day, and things seemed to break way more often. But look at the mess I'm dealing with now...

To be fair, I haven't actually done a clean install of the OS in quite a while; I've been running this same setup for two years. Maybe it's just time for a fresh start...
Nancy Hayes75 Nancy Hayes75 Newcomer
4 messages
joined Oct 2014
#9 ·
Whatever you do, don't go disabling Windows Update. Believe it or not, there's actually some useful stuff tucked away in there. Usually, drivers get tucked under the optional updates section anyway, so you aren't forced to install them if you don't want to.
I'm guessing the headache is coming from the graphics card's HDMI port when it tries to send a signal to a secondary display. It feels a little weird to me, though, because during the POST process and while the drivers are loading, the signal should always default to the primary display—which, in your case, would be the laptop screen.
Anyway, why not try plugging a monitor into that secondary HDMI port just to see if you can catch an image during the boot sequence?
Also, once you hit F2 to get into the BIOS and hear that beep, does the system eventually load into Windows on its own, or are you stuck having to hard reset the laptop every single time?
Sandra Cook60 Sandra Cook60 Active Member
80 messages
joined Oct 2014
#10 ·
It looks like the screen backlight has failed. Perhaps they were running at full brightness constantly? It’s unusual for them to die this quickly.
I recognize that specific display error; it happens when the bulbs are reaching the end of their lifespan. They flicker for half a second before becoming invisible. Sometimes, if you try repeatedly or just wait a moment, the image returns because the gas inside the bulbs is depleted. Once the bulbs warm up slightly, the picture reappears.
So, you can try this: turn it on, wait five seconds, then force it off using the power button. Turn it back on, wait five seconds, and force it off again.
Do this about three to ten times. If the screen finally stays on, the bulbs are simply worn out.

It is also possible that the BIOS is malfunctioning. You should test the CMOS battery; it needs to measure between 3V and 3.3V before you reset the BIOS.
Occasionally, the BIOS itself glitches even if the battery is fine, though usually, it's just a dying battery.
Manufacturers often install high-quality batteries designed to last eight years. That is practically the only long-lasting component they put in a laptop. I won't touch a laptop unless someone gives me one for free. They are nothing but trouble and offer zero speed. I don't have the patience to deal with them constantly; fixing them is an absolute nuisance.
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#11 ·
Nathan Brooks42 said:So, once you hit F2 to try and get into the BIOS—right after you hear that beep—does the computer eventually just boot into Windows on its own, or are you stuck having to manually restart the laptop?

I really need to figure this out. Because honestly, if I try to jump into the BIOS, absolutely nothing happens after that sound plays. It won't enter the BIOS, and it won't let me boot into Windows either... it’s just totally stuck. If I just waited until tomorrow, 🙂
Nicole Fowler61 Nicole Fowler61 NewcomerOP
7 messages
joined Oct 2014
#12 ·
John Turner34 said:It looks to me like the screen lamps have finally kicked the bucket... maybe they were running at full brightness non-stop? Since they failed so quickly after being bought.
I’ve seen this exact issue with monitors before—when the lamps are reaching the end of their life, they might flicker on for half a second and then fade out until they're invisible... but if you try a few times, or sometimes if you just give it a little bit of time, the image pops back up. It's basically because the gas inside the lamps is depleted. Once those lamps warm up just a tiny bit, the picture returns.
So, you could actually try this... turn it on and wait about 5 seconds, then force it off using the power button. Turn it back on... wait 5 seconds, shut it off again...
Do that maybe 3 to 10 times... and if the screen eventually stays on, then you know for sure the lamps are just worn out.


You know, you might have actually pinpointed my problem right there. I actually cracked his Display about a year ago, and that original one was much better—the colors were richer and I could actually dim the brightness properly. When I took it to the repair shop, they swapped it out for some newer part, but I noticed immediately that it felt way too bright... the colors were harsh, and I could never adjust the brightness settings like I did with the original. Now, the brightness button feels more like an On/Off switch; whenever I try to dim it, the whole thing just shuts down. Basically, it doesn't support the dimming feature like the old one did.
It's totally possible that this current one is just a cheap, low-quality replacement that's already worn out, which is why it needs a "warm-up" period to even show an image. But honestly, it takes way too long—I can't exactly sit around waiting for an hour just to get into my BIOS.
Nancy Hayes75 Nancy Hayes75 Newcomer
4 messages
joined Oct 2014
#13 ·
Honestly, I’m pretty sure the BIOS is actually loading up, it just isn't showing itself on your primary Display...

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