Issues with Norton antivirus and Skype 2011

I’m running Norton antivirus 2012 (the full version) along with Skype 2011, but Skype keeps crashing on me or just straight up ignoring incoming messages—it’s like I’m shouting into a void until I manually restart the app just to get things moving again. I did some digging online and apparently this whole mess is caused by Norton, and there's supposedly a fix where you just uncheck the "Instant Messaging" box under the online shield settings, but my version of Norton doesn't even show that option. Even a friend of mine using Norton 2011 is dealing with the exact same glitch with her messaging app, and she doesn't have an online shield or an instant messaging tab to tweak either. Has anyone else run into this headache, or does anyone actually know a real way to fix this besides the useless advice I already found?

Linda Garcia said:I'm running the full version of Norton antivirus 2012 along with Skype 2011. The issue is that Skype keeps crashing on me, or I just stop receiving messages entirely—and if they send me something, I don't see it until I manually restart the app just to get the flow going again. I did some digging online and read that this is usually caused by Norton, and apparently, there's a fix where you go into the online shield settings and uncheck the "Instant Messaging" tab... but my version of Norton doesn't even have that option. Even a friend of mine using Norton 2011 doesn't see an online shield or an instant messaging tab, and she's having the exact same headache with her messenger. Has anyone else dealt with this? Does anyone know a workaround besides the one I mentioned?

Just wipe that Norton stuff off your drive and install a decent antivirus already.
Personally, I stick with Avast and I haven't had a single hiccup with MSN...

Taylor Brown said:just ditch that Norton and grab some actual antivirus software
personally i run avast and msn works just fine for me

not really looking to dump this Norton right now since i've already shelled out for the full business edition, i honestly just figured someone here might actually know how to fix the issue

I'm running into issues with Norton too. Every time I try to unpack Internet Security 2012, it hits 100% and just freezes. It won't trigger the installer or open anything at all. 🙂