Inbox says I have unread messages, but the inbox is empty. Help?

Can someone walk me through how to fix this glitch?

So, here’s the deal: whenever I log in, that little notification box in the top right corner tells me I have an unread message. But when I actually head over to my inbox, there is absolutely nothing sitting in any of my folders. Nothing.

It isn't a storage issue, either. I spent yesterday cleaning out my folders like crazy to make sure everything was empty.

How am I supposed to actually read this message? 😕

Thanks

Ugh, I’m dealing with that exact same headache—it’s like my browser just refuses to cooperate. 🙂
No matter how many times I click on messages, it’s like the site just won't let me actually see them properly. 🙂

And don't even get me started on the discussion threads! I'll see a notification that there are new posts, but when I click through, it just lands me right back at the last thing I read. It’s like hitting an "undo" button by mistake; it completely ignores the new content and acts like nothing happened. 🤷

Honestly, it’s beyond frustrating... 😢

I actually had the exact same issue with my 🙂 security settings, but nothing worked until I finally took a second to cool off and look closer. I realized that whenever I opened my inbox, right next to the labels for "Today," "Yesterday," or "Last Week," there was this tiny little plus sign. All I had to do was click that little icon to expand all the messages from that specific day. 😂
Honestly, I have no clue when I accidentally collapsed the view, but there you go...

It feels so incredibly basic that I almost felt embarrassed even posting about it here. 😬

As for the stuff regarding posts and threads, I'm totally lost—that definitely sounds like some more "high-level" technical nonsense. 🤣