#1 ·
I'm asking for some assistance here...
I managed to lose the original installation disc for my HP DeskJet, so I went ahead and downloaded what looked like the right software from the HP website. But, predictably, nothing works. I try to run it, and this little window pops up—it feels like my computer just can't figure out how to open the file, or maybe it's something else entirely. I honestly can't tell.
Does anyone have any idea what the issue might be? Am I missing some specific utility to actually get the software running, or am I just hitting a wall?
Thanks in advance if anyone can point me in the right direction. :-)
I managed to lose the original installation disc for my HP DeskJet, so I went ahead and downloaded what looked like the right software from the HP website. But, predictably, nothing works. I try to run it, and this little window pops up—it feels like my computer just can't figure out how to open the file, or maybe it's something else entirely. I honestly can't tell.
Does anyone have any idea what the issue might be? Am I missing some specific utility to actually get the software running, or am I just hitting a wall?
Thanks in advance if anyone can point me in the right direction. :-)