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Registration help needed

Started by Joseph Gomez39 · · 👁 5 views · 7 replies

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Participants Joseph Gomez39driftingnomad68AMichael Thomas632Karen Ward2
Joseph Gomez39 Joseph Gomez39 MemberOP
34 messages
joined Aug 2004
#1 ·
I spent some time last night trying to get a friend of mine signed up on the site, but she ran into the exact same wall I did... every single time we tried to enter her info, the system just threw back a bunch of random errors and warnings. There’s no way this is an issue on our end, so if things have been made a little too complicated behind the scenes, it’s really just pushing away people who actually want to use the service...
Joseph Gomez39 Joseph Gomez39 MemberOP
34 messages
joined Aug 2004
#2 ·
Is there seriously no way to get an answer around here? Where are the people actually in charge of these sites... are they all just offline or something? It feels like there’s absolutely zero oversight or technical support available, right? In this day and age, having solid technical support is easily the most important thing when you're dealing with service providers and customers, but here in America, that concept seems totally nonexistent... it's just that classic local attitude where nobody gives a damn about helping you out at all.
driftingnomad68 driftingnomad68 Member
18 messages
joined Sep 2005
#3 ·
Man, you really nailed the breakdown of what’s going wrong. What kind of errors are we talking about exactly?

Anyway, here's my log from yesterday:

6:42 PM
6:55 PM
6:59 PM
8:41 PM
8:56 PM
9:34 PM
9:50 PM
9:58 PM
10:40 PM
11:31 PM
12:16 AM

So now... since it wasn't working

Oh, and the users under these handles:

kyira
srceko
ovnica
imocanin

they haven't confirmed their activation yet—basically, they just haven't clicked the link sent to their email addresses.
Joseph Gomez39 Joseph Gomez39 MemberOP
34 messages
joined Aug 2004
#4 ·
I’m looking for some solid old-school error logs or documentation that actually lays things out clearly... I'd love to see which ones you guys have encountered with those automated phone systems. If there's even a tiny glitch, it feels like they throw ten different reasons at you at once. We just couldn't get through the registration process and ended up calling it quits...
driftingnomad68 driftingnomad68 Member
18 messages
joined Sep 2005
#5 ·
Wait, what time are we talking about?

Did you guys maybe try registering that one username I mentioned earlier?

Give it another shot!

I mean, looking at the logs, it seems like it was working fine for everyone else last night, except there was this weird gap where nobody could sign up from 6:59 PM until 8:41 PM

so it’s totally possible the server was just acting up for a bit...

But everything seems to be running smoothly now.
A Anonymous Veteran
3.6K messages
joined May 2005
#6 ·
Here I am, all set for the handover 😁
Michael Thomas632 Michael Thomas632 Newcomer
1 message
joined Aug 2014
#7 ·
Joseph Gomez39 said:I tried signing my friend up a few times last night since she couldn't get through either. Every time I type something in, I just get hit with errors and warnings. It can't be us. If it is, you guys made things way too complicated. You're basically pushing people away before they even join.

Hey there, I'm pretty new here myself and ran into those same registration issues. Honestly, I just typed "how to register on a forum" into Google, and it gave me the exact steps I needed. Maybe give that a shot. Good luck!
Karen Ward2 Karen Ward2 Member
34 messages
joined Mar 2009
#8 ·
Haha, looks like we're looking at a good 10-year gap here.

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