Noah Vaughn3 said:Kimberly Nguyen, look, I hear what you're saying, but it also "turns out" that if you're a doctor, you're expected to be poised, refined, and heaven forbid, you can't swear... but we aren't robots, we're people just like everyone else, and yeah, we curse and we act unrefined sometimes
And here's another thing to consider—when I wrote that one thing... well, they were my words as a future physician. What, am I not allowed to feel frustrated? Am I not allowed to be angry? Am I just supposed to bottle everything up inside me?
I'd be ready for an asylum at this rate. We need to blow off steam somewhere, and often it's the patients who push you to that edge, starting arguments until you just snap... because you're human... and this is my chance to finally let it all out, to throw it right back in his face, whether he deserves it or not
It's a shame, but it happens
I honestly think you're overreacting now.
When you work with people,
YOU HAVE TO be both polite and composed... and yes,
YOU ARE NOT ALLOWED TO swear at people or scream at them... that should be considered standard behavior and part of your basic professionalism.
Plenty of major corporations hire "mystery shoppers" to observe how their employees interact with clients. Personally, I think that’s perfectly fair because it’s the only way an employer gets a realistic view of how their staff actually behaves on the job.
When you deal with the public (regardless of your profession), nobody gives you a pass to act however you please; you have to follow a code of conduct and maintain decency.
Of course, there are certain people you'd love to just 🙂 but once you're done dealing with them, go into a breakroom or something and vent, scream, swear away... just don't do it right in front of them or toward them.
In front of a patient,
there is no place to lose your cool (no matter how much they get under your skin), to swear, or whatever else. After your shift, go meet up with your friends to vent, or hit a boxing gym and take it out on the heavy bag.
By your logic, the lady at the local Target who has the nerve to insult your entire lineage because you tried on five pairs of jeans and didn't buy anything (since she's "frustrated") would be totally justified... I mean, >