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Blue Screen of Death (BSOD): Your PC ran into a problem and needs to restart

Started by darksurfer4 · · 👁 4 views · 9 replies

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Participants darksurfer4William Richardson12John Jones9Sandra Cook60
darksurfer4 darksurfer4 Active MemberOP
235 messages
joined Jul 2014
#1 ·
This error message from the title keeps popping up on my screen before the whole system just decides to reboot itself. What on earth could be causing this? Is it time for a fresh installation of Windows, am I dealing with some nasty virus, is my RAM hitting its limit, or maybe the hardware is just overheating?
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#2 ·
Usually just a bad driver or some registry junk. Sometimes it's a memory issue... Grab WhoCrashed and see if it digs up anything useful.
darksurfer4 darksurfer4 Active MemberOP
235 messages
joined Jul 2014
#3 ·
William Richardson12 said:Usually just a bad driver or some registry junk. Sometimes it's a memory issue... Grab WhoCrashed and see if it digs up anything useful.

Well, you completely forgot to mention that when the whole thing reboots, a "System Service Exception" error pops up right on the screen; and if you bother to run a Google search : Elex, it turns out this is typically an issue involving communication breakdowns between Windows and the AMD drivers.
John Jones9 John Jones9 Newcomer
3 messages
joined Apr 2017
#4 ·
If that doesn't work, try a complete wipe of your AMD drivers using this utility before reinstalling your GPU drivers.

Otherwise, as mentioned two posts up, you should run WhoCrashed to see what's actually happening. Why guess when you can check the logs?
darksurfer4 darksurfer4 Active MemberOP
235 messages
joined Jul 2014
#5 ·
According to what WhoCrashed says about this crash, "This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code."

I mean, what does that actually even signify? I'm completely in the dark here...
Sandra Cook60 Sandra Cook60 Active Member
80 messages
joined Oct 2014
#6 ·
Do you have all the drivers installed for everything? Not just the ones from Windows, but directly from the manufacturers.
It is possible your power supply is failing, causing instability.
A virus?
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#7 ·
Just dump the whole WhoCrashed report here... we'll figure out what's going on then.
darksurfer4 darksurfer4 Active MemberOP
235 messages
joined Jul 2014
#8 ·
William Richardson12 said:Just dump the whole WhoCrashed report here... we'll figure out what's going on then.


crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: McAfee SDK (McAfee SDK+0x6BDC)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8001189BD59, 0xFFFFD00134D5E1A0, 0x0)
Error: System Service Exception
file path: C:\WINDOWS\system32\drivers\isafenetfilter.sys
product: Norton Security
company: BlackRock
description: McAfee SDK WFP Driver (WPP)
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: isafenetfilter.sys (McAfee SDK WFP Driver (WPP), BlackRock).
Google search : BlackRock System Service Exception
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#9 ·
Just ditch that McAfee SDK driver or whatever the hell it’s called. You don't need it. It crashed on me, and from what I can tell, it's prone to causing issues...
darksurfer4 darksurfer4 Active MemberOP
235 messages
joined Jul 2014
#10 ·
William Richardson12, if you don't mind me asking, I’ve found myself in a bit of a muddle regarding this net filter—or whatever on earth they call it? A quick Google search for the specific name turned up absolutely nothing, though after some rather tedious digging, I stumbled upon a program called YAC, or Yet Another Cleaner. The documentation mentions the United States, various security layers, filters, and a whole litany of other nonsense; and since WhoCrashed also made some vague references to the United States, I’m operating under the assumption that this is the culprit we're looking for. When I went to uninstall it, the software had the audacity to pop up a warning claiming my computer was now sitting ducks for viruses, malware, and all sorts of digital threats. Honestly, I suspect it's just fearmongering, especially since I already have Windows Defender running in the background.

I finally pulled the trigger on the uninstallation just now, so we shall see quite soon whether my intuition was correct.😁

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