Looking at the document on my screen, I’d estimate there’s a 5 mm margin on all sides except the left, which looks to be about 20 mm—correct me if I'm wrong on that.
When I sent it straight to the printer without tweaking any settings, here’s what happened:
top, right, and bottom margins came out at 12 mm
left margin was 24 mm
The issue seems to be this:
View on imgurBy default, the document prints at 95% scale—which is what that red box is pointing out—because if I try to force it to 100%, this happens:
View on imgurIt basically assumes the printer can handle printing the frame right up to the edge of the paper, but not all printers can actually do that. It feels like a mismatch in the paper size or dimensions.
My question is: what exactly are you aiming for? If you need that frame to sit flush against the edge of the page, check my first post—you’ll probably need a printer with a borderless printing option. But, if you need the frame to stay at a specific distance from the edge, just send over the original Word doc used to make the PDF. I can fix it for you, assuming you tell me exactly how far from the edge you want it.
Hopefully that makes sense.